Technical Repair Engineer

Centrica; Croydon; On-site; GBP 43,000 - 60,000; Full time

Job summary

A leading energy company seeks Service & Repair Engineers to ensure customer satisfaction with reliable services. You will play a crucial role, supported by experienced teams, while offering significant earning potential through a structured reward scheme. Join us in our commitment to sustainability and making a positive impact in our communities.

Benefits

Flexible total rewards and benefits

Support for personal and family well-being

Qualifications

• 3 years of qualified experience in fault finding and diagnosis.
• Experience working across various boilers and heating systems.
• Current ACS qualifications required.

Responsibilities

• Ensure customers receive same-day fixes as part of the Service Promise.
• Represent British Gas in customers' homes for repairs and services.
• Provide outstanding customer experience on every visit.

Skills

Outstanding customer experience

Fault finding

Electrical knowledge

Education

Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)

NVQ, C&G or equivalent in plumbing or heating

Job description

We’re so much more than an energy company. We’re a family of brands revolutionising how we power the planet. We're energisers. One team of 21,000 colleagues that's energising a greener, fairer future by creating an energy system that doesn’t rely on fossil fuels whilst living our powerful commitment to igniting positive change in our communities. Here, you can find more purpose, more passion, and more potential. That’s why working here is #MoreThanACareer. We do energy differently - we do it all. We make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it.

We’ve been powering the UK’s homes and businesses for over 200 years – but supplying energy is just part of what we do. We’re making the UK greener and more energy efficient, getting closer to Net Zero. By using clever tech like thermostats, heat pumps, solar panels, and EV chargers, we’re making it cheaper and easier for our customers to reduce their carbon footprint.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers, ensuring our customers get the help they need, when they need it. You will play a pivotal part in our British Gas Service Promise of same-day fixes for our customers.

Base Salary is £43,733 plus up to 6k London weighting allowance (Dependent on area) with uncapped OTE - £60,000 (Including LWA) is a realistic expectation through our fantastic field reward scheme.

Being there for our customers is our priority. Whether attending an annual service visit or a complex breakdown, you will represent British Gas in the customer’s home. You will have support from managers, mentors, and engineer colleagues, but some jobs can be challenging, requiring experience working across various boilers and heating systems and manufacturers.

Here's what we’re looking for:

• A dedicated focus on providing outstanding customer experience on every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
• 3 years of qualified experience in fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers

Why should you apply?

We’re not a perfect place – but we’re a people place. Our priority is supporting all of the different realities our people face. Life is about so much more than work. We get it. That’s why we’ve designed our total rewards to give you the flexibility to choose what you need, when you need it, making sure that you and your family are supported not only financially, but physically and emotionally too. Visit the link below to discover why we’re a great place to work and what being part of more means for you.

If you're full of energy, fired up about sustainability, and ready to craft not only a better tomorrow but a better you, then come and find your purpose in a team where your voice matters, your growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We would love for you to share any information about yourself throughout our recruitment process so that we can better understand you and help shape your journey.

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Created on 30/06/2025 by TN United Kingdom