Technical & Regulatory Consultant

LegalAndGeneral; Cardiff; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading financial services provider in Cardiff is seeking a Technical & Regulatory Consultant to join their Retail Annuities team. This role involves analysing regulatory changes, providing technical guidance, and ensuring operations align with regulatory expectations. Candidates should have proven experience in regulatory change, strong knowledge of FCA regulations, and the ability to build effective relationships across teams. Competitive benefits and a supportive work culture are offered, focusing on performance and wellbeing.

Benefits

Annual performance-related bonus plan

Generous pension contribution

Life assurance

Healthcare Plan for permanent employees

25 days holiday plus public holidays

Options to buy and sell holiday

Qualifications

• Proven experience in regulatory change within financial services.
• Knowledge of annuity products and governance frameworks.
• Ability to influence project delivery and provide clear guidance.

Responsibilities

• Analyse regulatory changes impacting Retail Annuities.
• Support the implementation of compliant processes.
• Provide technical guidance to various projects.
• Embed Conduct Risk principles into operations.

Skills

Regulatory change expertise

Understanding of FCA regulations

Technical guidance provision

Relationship building

Drafting customer communications

Education

Relevant pensions or financial services qualification

Job description

Are you passionate about shaping regulatory change and ensuring customer-focused outcomes. We’re looking for a Technical & Regulatory Consultant to join our Retail Annuities team. This role offers the opportunity to influence product development, support strategic initiatives and ensure our operations remain aligned with regulatory expectations. If you enjoy working collaboratively, solving complex problems and making a meaningful impact please let us know.

What you’ll be doing

• Analysing regulatory and legislative changes impacting Retail Annuities
• Supporting the implementation of compliant processes and procedures
• Providing technical and regulatory guidance to projects and initiatives
• Building strong relationships with operational teams to support change adoption
• Advising on complex queries and complaints with clear informed recommendations
• Embedding Conduct Risk principles into day‑to‑day operations
• Reviewing product performance to ensure alignment with customer needs
• Delivering training and support to ensure accurate adoption of changes

Qualifications

Who were looking for

• Proven experience in regulatory change within financial services
• Strong understanding of FCA regulations and Conduct Risk principles
• Knowledge of annuity products, customer journeys and governance frameworks
• Ability to provide clear technical guidance and influence project delivery
• Experience drafting and reviewing customer and regulatory communications
• Effective relationship‑building across operational and customer service teams
• Familiarity with product performance reviews and customer outcome monitoring
• Relevant pensions or financial services qualification (desirable)

Whatever your role we reward performance and behaviour with a package that looks after all the things that are important to you. Here are some of the benefits we offer :

Benefits

• The opportunity to participate in our annual performance‑related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday plus public holidays – 26 days after 2 years service. There’s also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme which offers employees the option to hire a brand‑new electric car through tax‑efficient salary sacrifice (permanent employees only)
• Many discounts we offer both for our own products and at a range of high street stores and online
• In 2023 some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G we believe it’s possible to generate positive returns today while helping to build a better future for all.

If you join us you’ll be part of a welcoming inclusive culture with opportunities to collaborate with people of diverse backgrounds, views and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options, including part‑time term‑time and job shares. Although some roles have limited flexibility due to customer demand we accommodate requests when we can.

It doesn’t matter if you don’t meet every single criterion in this advert. Instead think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

Remote Work: No

Employment Type: Full‑time

Vacancy: 1