Technical Delivery Director (retail, commerce and consumer products)

EPAM; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading technology solutions provider is seeking a proactive Delivery Director based in London. This role involves managing complex projects in the retail sector, ensuring client satisfaction, and leading delivery teams. The candidate should have strong cloud platform knowledge and project management skills, ensuring successful project lifecycles and coordination across teams. Competitive benefits and career development opportunities are provided.

Benefits

Employee Stock Purchase Plan (ESPP)

Private medical insurance

Learning and development opportunities

Free Wednesday lunch in-office

Qualifications

• Solid understanding of cloud platforms (e.g., AWS, Azure, GCP).
• Hands-on experience in technology and software engineering.
• Ability to collaborate with engineers for efficient delivery.
• Proficiency in Agile, Scrum, and Waterfall methodologies.

Responsibilities

• Oversee end-to-end client delivery from initiation through project lifecycle.
• Manage client relationships and expectations.
• Coordinate multiple activity streams and clients for seamless delivery.
• Engage in the entire pre-sales cycle and prepare client proposals.

Skills

Understanding of cloud platforms

Hands-on experience in software engineering

Project management methodologies proficiency

Experience with ecommerce projects

Data management concepts

Leading delivery teams

Managing multiple projects

Job description

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We're looking for a highly technical, proactive and people-smart Delivery Director with expertise in the retail/CPG industry to join our team in London. As a key member of our team, you will be responsible for managing complex transformation programs, projects, multiple workstreams and work with both local delivery team and delivery organisation globally.

In this role, you will be accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget. You will be working alongside globally renowned and award-winning design, development and technology teams who are passionate about what they do and how they do it. You will play a key role in building strong business and technology relationships, take a 'hands on' approach to define, deliver and drive a culture of continuous improvement.

Responsibilities

• Oversee end-to-end client delivery from initiation through the entire project lifecycle, ensuring successful delivery in line with EPAM processes
• Manage client relationships and expectations, representing delivery at governance level
• Coordinate multiple activity streams and clients, ensuring seamless delivery across all aspects, including finance, sourcing, implementation and business outcomes
• Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance to drive estimates, delivery plans and retrospectives
• Proactively identify and manage engagement risks, building mitigation plans and escalate major issues early on
• Participate in business development efforts for both existing and new clients, continuously identifying new opportunities
• Engage in the entire pre-sales cycle, prepare client proposals, define implementation, design and present solution architecture and delivery statements of work

Requirements

• Solid understanding of cloud platforms (e.g., AWS, Azure, GCP) and their related services
• Hands-on experience in technology and software engineering practices with ability to supervise and suggest competitive technical decisions and assure a winning mix of delivery practices applied on the project
• Ability to collaborate with engineers to ensure efficient delivery and analysis
• Proficiency in project management methodologies (Agile, Scrum, Waterfall) and tools
• Experience delivering ecommerce projects using composable architecture
• Experience of delivering data projects and proficiency in data management concepts, including data governance, data quality, data integration and data lifecycle management
• Experience building and leading geographically distributed delivery teams, including experience in working with distributed teams and defining the right target operating model
• Proven experience in leading and managing teams, including hiring, mentoring and performance management, with the ability to provide strategic direction, set goals and ensure that the team's efforts align with the organization's data strategy
• Proven track record of successfully managing multiple complex projects simultaneously from initiation to delivery whilst prioritizing tasks effectively

Benefits

• EPAM Employee Stock Purchase Plan (ESPP)
• Protection benefits including life assurance, income protection and critical illness cover
• Private medical insurance and dental care
• Employee Assistance Program
• Competitive group pension plan
• Cyclescheme, Techscheme and season ticket loans
• Various perks such as free Wednesday lunch in-office, on-site massages and regular social events
• Learning and development opportunities including in-house training and coaching, professional certifications, over 22,000 courses on LinkedIn Learning Solutions and much more
• If otherwise eligible, participation in the discretionary annual bonus program
• If otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) Program
• *All benefits and perks are subject to certain eligibility requirements