Technical Author

Eligo Recruitment Ltd; Remote; GBP 40,000 - 60,000; Full time

Job summary

A product-based SaaS SME is seeking a skilled Technical Writer to create and manage high-quality product documentation. The ideal candidate should have proven SaaS product experience and strong technical writing skills. Responsibilities include writing user guides and API documentation, collaborating with engineering teams, and optimizing content for SEO. This role offers ownership of documentation and flexible work arrangements with competitive compensation.

Benefits

Flexible work

Competitive compensation

Ownership of content strategy

Qualifications

• Proven experience as a Technical Writer in a SaaS or software product company.
• Strong product documentation and technical writing skills.
• Excellent written English and attention to detail.

Responsibilities

• Write, edit, and maintain product documentation.
• Create user guides, API documentation, help articles, and release notes.
• Collaborate with product managers and engineers to document new releases.
• Optimize technical documentation for SEO, clarity, and usability.

Skills

Technical writing

Product documentation

Attention to detail

SEO optimization

Tools

Markdown

Confluence

Git

Notion

Job description

Technical Writer – Product-Based SaaS SME

Location: Remote

We are a product-based SaaS SME hiring a skilled Technical Writer to create, manage, and scale high-quality product documentation. This role is ideal for a Technical Writer with SaaS product experience who enjoys working closely with engineering and product teams.

Responsibilities

• Write, edit, and maintain product documentation.
• Create user guides, API documentation, help articles, and release notes.
• Translate complex SaaS product features into clear technical content.
• Collaborate with product managers and engineers to document new releases.
• Optimize technical documentation for SEO, clarity, and usability.

Requirements

• Proven experience as a Technical Writer in a SaaS or software product company.
• Strong product documentation and technical writing skills.
• Experience with documentation tools (Markdown, Confluence, Git, Notion).
• Excellent written English and attention to detail.

Why Join?

• Product‑led SaaS SME with real user impact.
• Ownership of technical documentation and content strategy.
• Flexible work and competitive compensation.

Eligo Recruitment is acting as an Employment Business in relation to this vacancy. Eligo is proud to be an equal‑opportunity employer dedicated to fostering diversity and creating an inclusive and equitable environment for employees and applicants. We actively celebrate and embrace differences, including but not limited to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status, and disability. We encourage applications from individuals of all backgrounds and experiences, and all will be considered for employment without discrimination. At Eligo Recruitment, diversity, equity and inclusion are integral to achieving our mission to ensure every workplace reflects the richness of human diversity.