Technical Architect - Salesforce

ZipRecruiter; Larbert; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading digital media company in Scotland is seeking a Salesforce Technical Designer to enhance their Salesforce ecosystem. The role involves driving best practices and managing a team of developers. Ideal candidates will have in-depth experience with Salesforce Digital Commerce and related tools. This position offers a hybrid work environment and substantial rewards including private healthcare and a generous pension package.

Benefits

Generous pension package

Private healthcare

Discounted mobile and broadband

Qualifications

• Extensive experience in the Salesforce Digital Commerce platform.
• Solid knowledge of industry CPQ offerings.
• Experience with Version Control Systems.

Responsibilities

• Deliver tailored solutions across the Salesforce ecosystem.
• Drive adoption of best practices across initiatives.
• Manage a team of Salesforce developers and architects.

Skills

Salesforce Digital Commerce platform knowledge

Experience in Salesforce (OmniScripts, Apex)

Performance optimization knowledge

Building high-performance systems

Tools

GitLab CI/CD

Jenkins

Job description

Overview

We believe in better. And we make it happen. Better content. Better products. And better careers. Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, SkyQ to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all here at Sky.

What you'll do

• Partner with product owners and solutions architecture to deliver tailored solutions across the Salesforce ecosystem to support and realise business requirements (Sales, Service, Communications, Experience and Marketing Clouds).
• Drive adoption of best practices and support a community of Salesforce Technical Designers across a wide range of initiatives to support business growth, adoption and exploitation of the Salesforce platform.
• Employ robust engineering principles and practices across the design, development and delivery of changes to the Salesforce platform, working across Communities of Practice to foster continuous improvement and define best practices across the Salesforce ecosystem.
• Perform technical analysis, design and support implementation of changes to the Salesforce platform, following best practices and leveraging OOTB capabilities and customization where necessary.
• Contribute to improvement of DevOps processes, ways of working and tools including scrum, user support, platform security, quality, version control and CI/CD.
• Work with domain and cross-functional agile teams to support and enhance features in CPQ, EPC, CLM and OM to support Salesforce application offerings in iterative release cycles.
• Manage and advise a team of Salesforce developers and architects to build solutions using Visualforce, Lightning, Apex, APIs, and Comms Cloud components (OmniScripts, Data Raptors, Omnistudio Cards, Omnistudio Product Designer, Omnistudio Pricing Designer and Integration Procedures).

What you'll bring

• Extensive and in-depth experience of the Salesforce Digital Commerce platform and business processes including Comms Cloud (Vlocity, CPQ, EPC, OM, CLM), Sales, Service, Experience and Marketing Clouds, ideally in a Communications environment.
• Experience in design and development across the Salesforce platform including OmniScripts, Data Raptors, Omnistudio (Cards, Product Designer, Pricing Designer), Digital Commerce (including Cart based APIs), Lightning Web Component Framework, Apex, Triggers, SOQL/SOSL, Flows, Integration Procedures, Orchestration Plans and Event Driven integrations with external systems using SOAP, REST, BULK, Platform events and Streaming APIs.
• Experience of Salesforce core and Comms Cloud performance considerations and knowledge/techniques to avoid performance degradation.
• Good knowledge of industry CPQ offerings such as Assetization, Product lifecycle management, Digital Commerce/Cart based APIs and external APIs.
• Experience in building complex, scalable and high-performance software systems, including object modelling and OO design patterns; knowledge of TOGAF principals would be advantageous.
• Experience with Version Control Systems and Continuous Integration/Delivery (GitLab CI/CD, Jenkins) using Vlocity Build tool (CLI) or Vlocity IDX tool and SFDX. Knowledge of using SonarQube or other static code analysis tools and ELK or Splunk for log analysis would be beneficial.

Team overview

UK&I Technology

The rewards

There's one thing people can't stop talking about when it comes to #LifeAtSky: the perks. Here's a taster:

• Sky Q, for the TV you love all in one place
• The magic of Sky Glass at an exclusive rate
• A generous pension package
• Private healthcare
• Discounted mobile and broadband
• A wide range of Sky VIP rewards and experiences

How you'll work

Recognised by The Times and Stonewall, we take pride in our approach to and investing in society, fighting racial injustice and setting ambitious targets for representation at Sky. We've embraced hybrid working and split our time between unique office spaces and the convenience of working from home. You'll find out more about what hybrid working looks like for your role later on in the recruitment process.

Your office space

Livingston Watermark House. Our lively campus is a short journey from Livingston South train station with onsite parking available for cars, motorbikes and bicycles. You'll be well fed at our subsidised canteen, and you can keep in shape at our onsite gym or enjoy a game of pool or table tennis.

We'd love to hear from you

Inventive, forward-thinking minds come together to work in Tech, Product and Data at Sky. It's a place where you can explore what if, how far, and what next. But better doesn't stop at what we do, it's how we do it too. We embrace each other's differences. We support our community and contribute to a sustainable future for our business and the planet.

If you believe in better, we'll back you all the way.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. Depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer.