Technical Architect - Retail

easyJet; Luton; Hybrid; GBP 65,000 - 85,000; Full time

Job summary

A major airline is seeking a Technical Architect – In-flight Retail to oversee the architecture of in-flight retail technology. Responsibilities include governance of onboard systems and maintaining strategic roadmaps. Ideal candidates will have extensive experience with application architecture, retail technology, and integration solutions. The position offers competitive salary, bonus potential, and a hybrid working environment.

Benefits

Competitive base salary

Up to 20% bonus

25 days holiday

Flexible benefits package

Excellent staff travel benefits

Qualifications

• Extensive experience as a Technical Architect with proven track record.
• Experience in retail, digital commerce, or payments technology.
• Knowledge of mobile, security, and ePOS systems.

Responsibilities

• Provide assurance across in-flight retail technology.
• Maintain AS-IS and TO-BE roadmaps for the retail domain.
• Collaborate with stakeholders to drive operational value.

Skills

Application architecture

Integration and cloud technologies

Mobile and security

Data and analytics

DevOps focus

Education

TOGAF or AWS Solution Architect certification

Job description

Overview

Job Title: Technical Architect – In-flight Retail

Location: Luton, UK (Hybrid Working)

Employment: Full-time, Permanent

easyJet is embarking on an exciting transformation of its in-flight retail technology, deploying modern, scalable, and resilient supplier-led solutions to deliver a seamless onboard retail experience for customers and crew. We are seeking a Technical Architect – In-flight Retail to act as the architectural authority for this domain.

Responsibilities

• Provide assurance and governance across all aspects of in-flight retail technology, including onboard ePOS, payments, and integrations with retail logistics and finance partners.
• Maintain AS-IS, TO-BE, and transitional roadmaps for the in-flight retail domain; guide supplier designs to align with enterprise architecture principles, security standards, and long-term roadmaps.
• Balance supplier oversight with collaboration across business teams and IT to ensure technology decisions deliver measurable commercial and operational value.
• Support solution architects and delivery teams during design and implementation; collaborate with suppliers and stakeholders to drive outcomes such as increased sales, reduced fraud, and improved operational efficiency.
• Contribute to vendor evaluations, RFI/RFP processes, and technical assessments; design solutions for reliable offline/in-flight operation today and roadmaps for future connectivity.
• Prioritize crew usability and simplicity to enable rapid onboarding and efficient daily use.
• Embed lifecycle management, monitoring, recoverability, and security considerations into every solution; maintain architectural integrity throughout the delivery lifecycle.
• Build strong relationships across easyJet and supplier organisations to drive alignment and successful outcomes.

Qualifications

• Extensive experience as a Technical Architect with a proven track record in application architecture.
• Experience in retail, digital commerce, or payments technology with expertise in integration and cloud (RESTful APIs, messaging, event-driven patterns such as Kafka or Kinesis, AWS serverless and managed services).
• Knowledge of mobile and security (iOS/Android, managed-device environments, secure authentication, MDM); retail and payments (ePOS, payment technologies, stock control, ERP/finance integration).
• Data and analytics experience (reporting, BI tools, data pipelines, real-time dashboards) and connectivity/DevOps focus (designing for intermittent/offline environments, CI/CD, infrastructure as code, observability).

Desirable Attributes

• Prior experience in payments or retail architecture at scale; knowledge of airline or in-flight systems.
• Certifications such as TOGAF or AWS Solution Architect.
• Awareness of emerging retail technology trends (AI/ML for demand prediction, dynamic promotions, pre-order, e-commerce, in-seat ordering).

What we can offer you

• Competitive base salary
• Up to 20% bonus
• 25 days holiday
• BAYE, SAYE & Performance share schemes
• 7% pension
• Life Assurance
• Flexible benefits package
• Excellent staff travel benefits

We are an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require adjustments during the application or recruitment process, please contact [e-mail]. We provide reasonable adjustments to ensure accessibility and accommodation throughout the recruitment process.