Technical Architect - Insurance

Hexaware; United Kingdom; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading global technology solutions provider is seeking a Duck Creek Tech App Specialist based in the United Kingdom. This role involves designing, configuring, and supporting application solutions using Duck Creek Technologies while collaborating closely with business teams to align technical solutions with their needs. The ideal candidate should have experience with Duck Creek platforms and SQL Server, along with strong documentation and technical support skills. Join us to enhance our technology offerings and deliver exceptional solutions.

Qualifications

• Experience with Duck Creek Technologies is essential.
• Proficiency in SQL Server version 2005 or higher.
• Strong documentation and technical support skills.

Responsibilities

• Design and configure the Duck Creek Policy and Billing system.
• Collaborate with IT teams for system modifications.
• Perform upgrades and minimize operational disruptions.
• Develop technical documentation for configurations.
• Conduct testing for new configurations.
• Provide end-user technical support.
• Work with vendors to resolve system issues.
• Stay up to date with Duck Creek updates.

Skills

Duck Creek Technologies

SQL Server

Technical Support

Collaboration

Documentation

Tools

Duck Creek Example Platform

Google Cloud

JIRA

Quality Center

TFS

VSS

SVN

Job description

• Platforms:Duck Creek (Versions 4.x, 5.x, 6.x, 7.x)
• Databases:SQL Server (2005/2008/2012/2016)
• Tools:Duck Creek Example Platform (Author, Express, Server, Transact, Forms, User Admin), Google Cloud, JIRA, Quality Center
• Version Control:TFS, VSS, SVN

Role Overview

The Duck Creek Tech App Specialist is responsible for designing, configuring, and supporting application solutions using Duck Creek Technologies. The specialist will work closely with business teams to understand their requirements and ensure the technical solutions align with business needs.

Key Responsibilities

• Design, Build, Configure and customize the Duck Creek Policy and Billing system according to specified business requirements.
• Collaborate with IT and business teams to understand needs and implement system modifications and enhancements.
• Perform system upgrades and patches, ensuring minimal disruption to operations.
• Develop and maintain technical documentation related to system configuration and customization.
• Conduct testing of new configurations and customizations, ensuring accuracy and efficiency.
• Provide technical support and training to end-users, ensuring they can effectively utilize the system.
• Work with vendors and external partners to resolve any system-related issues.
• Stay up to date with Duck Creek Technologies updates and industry best practices to recommend improvements to our system.