Technical Analyst (Windows)

Old Moat; Manchester; On-site; GBP 80,000 - 100,000; Full time

Job summary

A local council in Manchester is seeking a skilled Windows Server Administrator to manage and maintain the server estate. You will support critical infrastructure while ensuring compliance with best practices in incident and change management. The ideal candidate will have excellent knowledge of Windows Server, experience with M365/Azure technologies, and strong fault-finding skills. This position offers a permanent contract with a generous holiday allowance and enrolment in the local government pension scheme.

Benefits

Generous holiday allowance

Access to local government pension scheme

Learning and growth opportunities

Cycle-to-work scheme

Qualifications

• Excellent knowledge of Windows Server OS 2016 upwards, Active Directory, DNS, DHCP and Group Policy.
• Experience with M365/Azure technologies.
• Experience with load balancing and hyperconverged solutions.

Responsibilities

• Identify and resolve issues across the Windows Server estate.
• Support and configure DHCP, DNS, Active Directory and Group Policy.
• Maintain load balancers and cloud infrastructure.

Skills

Knowledge of Windows Server OS 2016 upwards

Experience with M365/Azure technologies

Experience with load balancing technologies

PowerShell scripting proficiency

Working knowledge of VMware

Strong fault‑finding skills

Experience with IaC scripting (Terraform)

Familiarity with ITIL framework

Job description

About The Role

Working Hours: 35 hours per week
Contract Type: Permanent
Closing Date: 11.59pm, 28 December 2025

Interview method: Virtual

Responsibilities

• Identify and resolve issues across the Windows Server estate (physical and virtual).
• Support and configure DHCP, DNS, Active Directory and Group Policy.
• Maintain load balancers, SSL certificates and cloud infrastructure.
• Act as a technical liaison between internal clients and external suppliers.
• Ensure compliance with incident, problem and change management processes.
• Generate and update technical documentation related to the supported systems.

Qualifications

• Excellent knowledge of Windows Server OS 2016 upwards, Active Directory, DNS, DHCP and Group Policy.
• Experience with M365/Azure technologies including infrastructure configuration, policy and monitoring.
• Experience with load balancing technologies and hyperconverged solutions (Nutanix).
• Proficiency in PowerShell scripting and data manipulation in Excel.
• Working knowledge of VMware and physical servers.
• Strong fault‑finding skills in a complex environment.
• Experience with IaC scripting (Terraform) and SCOM (System Centre Operations Manager).
• Qualified to ITIL, or willing to work towards ITIL certification.
• Familiarity with ITIL framework, including SLA’s, change management and configuration management.

Personal Skills

• Excellent written and verbal communication.
• Ability to work closely with suppliers and within an on‑call rota.
• Forward‑thinking and adaptable to new technologies.
• Experience building, maintaining and supporting complex server environments both on‑prem and cloud.

About Us

Manchester City Council is a local council serving one of the UK’s most vibrant and diverse cities. We work to strengthen communities, drive innovation in public services and create a fairer, greener and healthier city.

Benefits We Offer

• Generous holiday allowance – up to 26 days annual leave per year plus bank holidays, increasing to 31 days after five years of local government service.
• Enrolment in the UK’s largest local government pension scheme with life cover of three‑times your salary.
• Enhanced parental and carers leave and up to three days volunteering leave.
• Access a range of discounts, cycle‑to‑work scheme, free flu jabs and eye tests.
• Learning and growth opportunities, from workshops and training sessions to apprenticeships and qualifications.
• Commitment to a flexible, fair workplace with support for people with disabilities and diverse backgrounds.

Equal Opportunity and Inclusion

Manchester City Council is a Disability Confident Employer and welcomes applications from people of all ages and backgrounds, particularly from Black, Asian, Minority Ethnic, Disabled and young people. We provide a safe inclusive space and support for all employees.

Pre‑Employment Checks

• Proof of Right to Work in the UK.
• References from current and previous employers.
• Evidence of relevant qualifications.
• BPSS clearance for roles involving access to government data, systems or assets.

Application Process

Please read the full role profile attached and email [e-mail] for any adjustments or further information.