Technical Account Manager - OTC Pricing

ZipRecruiter; City Of London; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading financial information company is seeking a Technical Account Manager to support content partners and ensure accurate delivery of OTC pricing data. This role requires 2+ years in the financial industry, strong problem-solving skills, and the ability to manage relationships. The successful candidate will analyze workflows and collaborate with teams to align content strategy.

Qualifications

• 2+ years' experience in the financial industry or data analysis.
• Strong understanding of OTC pricing and commodities feeds.
• Effective project-management skills.

Responsibilities

• Support content partners, handling queries and issues.
• Analyse data ingestion workflows to propose improvements.
• Collaborate with cross-functional teams to drive content strategy.

Skills

Market data workflows

Problem-solving skills

Project management

Technical account management

Business intelligence tools

Fluency in English

Job description

Overview

Technical Account Manager - OTC Pricing

Location: London

Business Area: Data

Ref #: 10044326

At Bloomberg, our products are fueled by powerful information. We combine data and context to paint the whole picture for our clients, around the clock, from around the world. In Data, we're responsible for delivering this data, news, and analytics through innovative technology, quickly and accurately. We apply problem-solving skills to identify workflow efficiencies and implement technology solutions to enhance our systems, products, and processes.

The Content Acquisition (CA) team is an integral part of the Data department. We manage, acquire, and integrate content and data from exchanges, brokers, sell-side, buy-side, and other providers to drive the value of the Bloomberg Terminal and downstream enterprise products. We lead the governance, cost, and quality of data we acquire, collaborating across the company to develop data acquisition strategies in line with our key partners' agendas.

Within CA, our Client Service team acquires and manages content that becomes available to our global client base. For clients who use Bloomberg daily, having seamless access to OTC pricing data in one place makes their workflows more efficient and helps them make more informed decisions. For content providers, delivering their data via Bloomberg ensures greater market presence and maximises their distribution return on investment.

The Role:

We have an exciting opportunity for a Technical Account Manager to join our London office. You will support new and existing content partners, handling incoming queries and technical issues while proactively ensuring their OTC pricing content is delivered accurately, timely, and effectively. You'll build strong, lasting relationships with counterparties, develop deep technical understanding of their data infrastructure, and work closely with Relationship Managers and cross-functional teams to drive our content strategy and account plans.

We\'ll trust you too:

• Serve as the primary technical liaison for content partners, earning their trust with exemplary support.
• Establish, maintain, and enhance relationships to streamline onboarding of new data sets.
• Analyse and optimise data ingestion workflows by identifying quality issues, proposing improvements, and accelerating time-to-market.
• Troubleshoot integration issues by mapping internal and external data infrastructures.
• Develop subject-matter expertise in OTC pricing and commodities data, using business intelligence to spot trends, gaps, and opportunities
• Collaborate with Relationship Managers, Product, and Engineering to align account strategy with broader company goals

Requirements

• 2+ years\' experience in the financial industry, technical account management, market data operations, or data analysis
• Strong understanding of market data workflows, especially OTC pricing and commodities feeds
• Demonstrable ability to manage technical and business relationships with strategic partners and internal stakeholders
• Excellent problem-solving skills with a logical, diligent approach to diagnosing issues
• Experience using business intelligence or analytics tools to identify trends and inform product enhancements
• Effective project-management skills, with the ability to prioritise and juggle multiple client engagements
• Adaptability to thrive in a fast-paced, multidisciplinary environment
• Fluency in English; proficiency in Russian or another regional language is a plus
• Keen interest in financial markets, commodities, and OTC instruments