Tech Retail Advisor — 4-Day Training + Great Benefits

Virgin Media O2; Horsham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A telecommunications provider in Horsham is seeking a Retail Advisor to provide exceptional customer service. You will welcome customers, understand their needs, recommend tailored solutions, and showcase innovative products. The ideal candidate should be passionate about technology and have strong communication skills. The position offers a competitive hourly rate and a range of benefits including private medical cover and generous holiday options.

Benefits

Private medical cover

Market-leading maternity, paternity, and carers leave policies

23 days’ annual leave plus birthday off

Option to buy and sell extra leave days

Excellent pension scheme matching up to 10%

Qualifications

• Passion for delivering great service.
• Resilience and motivation to achieve individual and team goals.
• Previous experience in retail, sales, or customer service (not essential).

Responsibilities

• Welcoming customers with a friendly, approachable attitude.
• Building rapport to understand their needs and recommending tailored solutions.
• Showcasing products and meeting performance goals.
• Maintaining an inviting and organised store environment.

Skills

Confidence

Communication skills

Flexibility

Proactive attitude

Job description

A telecommunications provider in Horsham is seeking a Retail Advisor to provide exceptional customer service. You will welcome customers, understand their needs, recommend tailored solutions, and showcase innovative products. The ideal candidate should be passionate about technology and have strong communication skills. The position offers a competitive hourly rate and a range of benefits including private medical cover and generous holiday options.