Team Manager - Warrington

Mental Health Matters; Warrington; On-site; GBP 30,000 - 40,000; Full time

Job summary

A national mental health charity is seeking a Team Manager in Warrington. The role requires managing a team to deliver high-quality non-clinical support to clients in crisis. Responsibilities include client assessment, staff management, and ensuring service quality. The ideal candidate will have expertise in team management, organizational skills, and relevant qualifications in mental health.

Qualifications

• Experience in managing teams and high-quality support services.
• Ability to assess and manage crisis situations effectively.
• Strong communication skills and ability to liaise with various stakeholders.

Responsibilities

• Manage client-focused activities and ensure the delivery of high-quality support.
• Oversee staff management including recruitment and performance development.
• Adhere to financial controls and communicate effectively through documentation.

Skills

Team management

Compassionate communication

Crisis intervention

Organizational skills

Education

Relevant qualification in mental health or social care

Job description

Job Opportunity: Team Manager

We have an exciting opportunity for a Team Manager to join our new service in Warrington and Halton. We are looking for an experienced, compassionate, well-organised, and qualified individual to manage a team and deliver high-quality non-clinical support to individuals in times of crisis.

Our services provide recovery-focused support to clients with various mental health needs, as well as support for learning disabilities, physical health issues, and substance misuse. The role involves ensuring the delivery of high-quality support within a designated service or location.

Key Responsibilities

1. Manage all client-focused activities, including assessment and management of referrals, voids management (housing), needs assessment, support planning, risk management, safety planning, and regular reviews of needs.
2. Ensure completion of all My Future Matters documentation or other relevant client management information.
3. Manage incidents and safeguarding concerns in line with MHM policies and procedures.
4. Liaise proactively with the Area Manager to escalate issues affecting safety and service quality.
5. Provide support and line management to staff, including induction, supervision, appraisal, development, and performance management.
6. Ensure staffing resources and capacity are adequate, including recruitment and managing staff rotas.
7. Adhere to financial authorization procedures and communicate effectively through high-standard reports and documentation.

At Mental Health Matters, we are a national charity committed to providing innovative mental health support. We value our workforce and the positive impact they make in communities, focusing on people—both our staff and those we support.