Team Manager, Fashion, Home & Beauty (Glasgow)

Marks & Spencer; United Kingdom; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading UK retailer is seeking a Team Manager in Fashion, Home & Beauty to drive performance and reshape the store experience. You will lead your team, ensure excellent customer service, and support sales and profitability goals. The role requires effective team coaching, change management, and delivering on retail KPIs. Join a dynamic environment committed to innovation and inclusivity, where you can develop your career and make a significant impact.

Benefits

Inclusive workplace

Career development opportunities

Qualifications

• Experience leading a team to deliver excellent customer service and KPIs.
• Understanding of commercial, visual, and operational processes.
• Ability to have difficult conversations effectively.

Responsibilities

• Drive profitability and sales through implementation of the retail plan.
• Support the delivery of the business transformation plan.
• Recruit and develop talent within the customer assistant team.

Skills

Leadership

Customer service

Team coaching

Data analysis

Communication

Flexibility

Change management

Job description

A leading UK retailer is seeking a Team Manager in Fashion, Home & Beauty to drive performance and reshape the store experience. You will lead your team, ensure excellent customer service, and support sales and profitability goals. The role requires effective team coaching, change management, and delivering on retail KPIs. Join a dynamic environment committed to innovation and inclusivity, where you can develop your career and make a significant impact.