Team Manager

LOUIS VUITTON; Leeds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A luxury fashion brand is seeking a Team Manager for their Leeds store. The successful candidate will lead and coach their team, ensuring a high level of client experience and achieving sales goals. Responsibilities include building client relationships, team management, and supporting operations. A minimum of 5 years of retail experience and previous team management experience are preferred, along with proficiency in foreign languages. Competitive compensation and opportunities for development are part of the offer.

Qualifications

• Minimum 5 years of retail experience.
• Experience managing teams preferred.
• Foreign languages are a plus.

Responsibilities

• Lead and coach your team to achieve sales goals.
• Build and develop long-term client relationships.
• Ensure high levels of client experience.
• Conduct morning briefings and training.
• Support operations and inventory management.

Skills

Team Management

Client Relationship Building

Sales Leadership

Coaching and Development

Product Knowledge

Job description

Overview

Missions

We are recruiting for a Team Manager in our Leeds store! As a Team Manager you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop them to the next level and secure succession plans. You will represent the Brand values and demonstrate the Louis Vuitton attitudes toward Clients and team members.

Responsibilities

ESSENTIAL DUTIES & RESPONSIBILITIES

• Ensure achievement of team targets on monthly and annual basis
• Team Management and Development: - Ensure your team delivers the Louis Vuitton Promise to every Client, through demonstrating and modeling the 4 Louis Vuitton Attitudes. Support them with consistent coaching, identify their development and training needs, partner with the Learning Manager to tailor individual action plans
• - Identify, recruit and develop talents, secure succession plans in collaboration with the Store Manager
• - Set individual and team goals; proactively assess and manage performance against expectations
• - Manage and motivate the team to drive business: create a positive and harmonious work environment, foster cooperation within the team and between managers
• Client and Business Development - Support the team in building long term Client relationship, leveraging the different clienteling tools
• - Establish a Client-centric mindset in store to ensure the highest level of Client experience and proactively handle Client-related situations
• - Communicate and inspire the team on corporate strategy and relevant business information (animate morning briefings, training)
• - Proactively provide the Corporate office with product recommendations and qualitative feedback based on local knowledge about the market and Client needs, leveraging expertise and knowledge within the team
• - Put in place action plans to boost business and maximize product performance, leveraging visual merchandising, clienteling, training and team animation
• Selling and Floor Management - Act as a role model demonstrating sales leadership to the team, support them with their own sales, foster cross-selling and Client repurchase
• - Build and develop own Client portfolio
• - Ensure business opportunities are maximized through efficient sales floor management, being a visible presence and support and ensuring the Louis Vuitton Promise standards are achieved
• Champion a Product Category - Be the store point of reference to the Corporate Merchandising team, providing them with feedback (product performance, quality, Client related information, local market, competitors, trends, missing opportunities...) leveraging the Expert Advisors' knowledge
• - Support the product category business, convey enthusiasm and passion via team animations, morning briefings, share information and mentoring, improve operations, define and implement action plans to drive sales
• Operations - Ensure policies, Brand standards and grooming guidelines are communicated and implemented
• - Support Operations team in inventory management
• - Support Store Manager in staff planning (workforce management)

Qualifications

Informations complémentaires

PRINCIPAL SKILLS, KNOWLEDGE, AND PERSONAL ATTRIBUTES REQUIRED:

• Special Skills: - Foreign Languages a plus, computer literacy
• Work Experience: - Minimum 5 years retail experience - Experience Managing teams preferred

How to apply

Recevoir par email

Référence LVM29588