Team Leader

Card Factory; Saltash; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Saltash is seeking an energetic Team Leader to support the Store Manager and create great customer experiences. In this role, you will motivate the team, drive commercial success, and ensure a positive atmosphere. Ideal candidates will have strong leadership skills and a proactive approach to encourage team growth.

Benefits

Opportunities for growth

Supportive team environment

Qualifications

• Good leadership skills people want to follow.
• Curious by nature and eager to learn.
• Ability to create an inclusive environment.
• Flexible and results-oriented.

Responsibilities

• Support the Store Manager in daily operations.
• Create great customer experiences and drive success.
• Lead by example and drive store initiatives.
• Ensure team motivation and effective communication.

Skills

Leadership skills

Positive attitude

Proactive approach

Curiosity and eagerness to learn

Listening skills

Flexibility

Fairness and open to feedback

Job description

About the Job

Location:

Contracted Hours Available:

We’re on the lookout for a friendly and upbeat Team Leader to bring energy, positivity, and great vibes to our store! In this role, you’ll be right at the heart of it, supporting your Store Manager, keeping the team motivated, and making sure every customer leaves with exactly what they came in for (and a smile to go with it). When your Store Manager’s away, you’ll step up and keep things running smoothly with confidence and care.

The day to day

You’ll play a key role in the day-to-day running of the store—creating great customer experiences and driving commercial success. You’ll lead by example, showing what great service looks like and bringing the cardfactory Way to life. Along the way, you’ll help others grow while continuing to build your own skills. With your energy and commercial know-how, you’ll drive store initiatives, keep communication flowing, and create a positive, inclusive vibe. And by keeping an eye on the numbers, you’ll help make sure everything’s running smoothly, and the team is thriving.

About You

What we’re looking for:

• Good leadership skills people want to follow—positive, proactive, and full of energy.
• You're curious by nature, always learning, and eager to see the bigger picture.
• You make space for everyone’s voice, listen with intent, and help build a team where people feel they belong.
• Step up, stay flexible, and set the tone by getting things done.
• You’re fair, open to feedback, and thoughtful in how you make decisions.
• You genuinely care about people, support growth, and help create a positive team vibe.

Why join us

If you’re ready to take the next step in your leadership journey, this could be the perfect opportunity. At cardfactory, we’re all about celebrating people—and that includes you. You’ll be supported every step of the journey, with opportunities to grow, lead, and shine. We’ll back your potential, cheer on your progress, and help you grow.

Sound like a perfect fit? Apply today and let’s make every day a celebration!

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly.

No agencies, please.

Sportswift Ltd T/A cardfactory