Team Leader

Costa Limited; Northwich; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading coffee brand is seeking a Team Leader (Barista Maestro) to manage shifts and train new Baristas. This position requires a passion for exceptional customer service and the ability to lead a team in a busy environment. Starting pay ranges from £12.93 to £13.93 per hour, with opportunities for pay increases based on training progress. The role is flexible with immediate start options. Join us in crafting memorable moments for our customers.

Benefits

Access to the Coca-Cola share scheme

50% discount on food and drinks

Pension matched up to 10%

Financial support fund for team members

Qualifications

• Proven leadership qualities with the ability to inspire and train a team.
• Excellent communication skills and a passion for customer service.
• Ability to manage busy periods effectively.

Responsibilities

• Create smooth shifts for the team during high traffic times.
• Train and accredit new Baristas in coffee preparation and customer service.
• Maintain high standards for product quality and service excellence.

Skills

Leadership

Team training and development

Operational efficiency

Job description

Job Overview

Team Leader (Barista Maestro) - 30hr Contract – FT Fully Flexible Availability Required – Immediate Start Available

At Costa Coffee, we are what we craft. It's about blending beans with dedication, serving up memorable moments, and proudly making greatness every day.

Starting pay £12.93 - £13.93 per hour, rising with training to £13.43-£14.43 (dependent store location).

We're a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:

• Access to the Coca-Cola share scheme including matched contributions
• 50% discount on all your favourite food and drinks in Costa owned stores
• A smart pension that is matched up to an amazing 10%
• The Costa Financial Support Fund, supporting team members who find themselves in unexpected financial pressure
• And that's not all. Explore even more of our perks here: https://bit.ly/costaperks

We're passionate about being a great place to work, where you can bring your real self into our mix. We firmly support diversity, equity and inclusion, and continue to work with our teams to shape the future of our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge and Trusted Team Players.

We may be a global brand, but we haven't forgotten our roots. That's where the Costa Foundation and our fantastic community agenda come in. Whatever your role, you can help us change lives in coffee growing communities and help your local community too.

What You'll Do

• Creating smooth shifts even in busy periods
• Training and accrediting new Baristas
• Stirring up success for yourself and your team
• Crafting new recipes to energise your team
• Keeping standards high, from excellent espressos to monthly coffee excellence scores

Who You Are

• An example setter, someone we can put our trust in to keep everything running smoothly
• A leader, ready to take on new responsibilities within the team
• A learner, who can turn their knowledge into steaming hot ideas