Team Leader

Smiley & Co, Ltd.; City of Edinburgh; On-site; GBP 26,000 - 31,000; Full time

Job summary

A leading care services provider in Edinburgh is seeking a Team Leader to support service delivery and manage frontline staff. The ideal candidate will have a relevant qualification and experience in recovery-focused services, leading teams, and managing resources. This role offers competitive pay and benefits including flexible working, generous annual leave, and professional development opportunities.

Benefits

33 days annual leave plus public holidays

Flexible working

Cycle to work scheme

Confidential Employee Assistance Programme

Employee Discount Scheme

Death in Service benefits

Full training and professional development

Refer a friend scheme

Qualifications

• Relevant qualification at SCQF level 7 plus PDA in Health and Social Care Supervision.
• Experience with complex mental health issues and diverse teams.
• Ability to manage resources and engage with stakeholders.

Responsibilities

• Assist the Operations Manager with service delivery.
• Support the implementation of delivery plans.
• Develop person-centred services for personal outcomes.

Skills

Experience in recovery-focused services

Participating in multi-disciplinary teams

Supporting and supervising colleagues

Core IT skills

Knowledge of mental health support tools

Education

Relevant professional qualification at SCQF level 7

Job description

Location: Elder Street, Edinburgh

Salary: £26,459 - £30,828 pro rata (£13.57 - £15.81 per hour equivalent)

Vacancy Type: Permanent, Full Time

Closing Date: 30th September 2025

The Role

The Team Leader will assist the Operations Manager in the day-to-day delivery of services within your area. This will include supporting and at times taking operational leadership and direction to frontline staff whilst ensuring the compliant and safe delivery of high-quality services. Working in partnership with the management team you will help build a culture that aligns with their values whilst demonstrating a positive leadership approach.

As part of the management team, you will support the implementation of the delivery plan for your allocated services and the delivery of the overarching organisational strategy. Integral to this is the development of person-centred and recovery-focused services that support people to achieve their personal outcomes and live a satisfying, hopeful and contributing life.

Skills And Qualifications

• A relevant professional qualification at Social Services and Health Care SCQF level 7 and a PDA in Health and Social Care Supervision or a qualification that contains at least 15 credits at SCQF level 7 of supervision or management theory and practice specifically for a supervisor of a care service
• Experience in delivering recovery-focused services that support people with complex mental health issues.
• Experience of participating in multi-disciplinary teams/approaches.
• Experience of managing or supporting the management of a diverse team
• Experience of supporting and supervising colleagues.
• Experience of effectively assessing and allocating available resources i.e rota management.
• Experience of engaging with management and colleagues to innovate and improve service delivery and to ensure quality approaches and drive continuous improvement across your area.
• Core I.T skills and ability to input data
• Knowledge of health and social care sector, including an awareness of the National Care Standards and SSSC Codes of Practice and how they inform the work they do
• A good understanding of local and an awareness of national strategies relevant to your area of work.
• A good understanding of and connection to local stakeholders and networks.
• A good understanding of internal policies and procedures, and the ability to translate these to improve service delivery and the outcomes for the people they support.
• Knowledge of mental health support tools, such as recovery models and structured intervention techniques, with the ability to adapt these to the differing needs of supported people.
• To understand and to be able to clearly and confidently verbally articulate core aspects of their approaches and values e.g. recovery models, personal outcomes, trauma informed practices, use of I.ROC.

Benefits

• 33 days per annum including public holidays, plus an extra day for each years service, rising up to 38 days after 5 years service.
• Flexible working.
• Cycle to work scheme.
• Confidential Employee Assistance Programme.
• Employee Discount Scheme with Vivup 100s of lifestyle savings.
• Payroll Pay with Vivup pay monthly available across a variety of options including home & electronics, discounted gym memberships and more.
• Death in Service benefits.
• Full training and professional development.
• Refer a friend scheme earn up to £400.
• Salary sacrifice pension.
• Additional day of annual leave for each year of service, up to 5 days of annual leave after 5 years of service.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.

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