Systems Engineer 2nd-3rd Line | Cloud & Security

Teleperformance SE; Newport; On-site; GBP 35,000 - 55,000; Full time

Job summary

A global leader in customer experience management seeks a proactive Systems Engineer (Level 2-3) in Newport, UK. This role involves providing 2nd to 3rd line support for IT systems, assisting in designing new solutions, and securing systems against various standards. Ideal candidates will have 3-5 years of experience in a similar role, strong problem-solving skills, and solid knowledge in Microsoft infrastructure and cloud solutions. A vibrant work environment awaits those ready to contribute and grow.

Qualifications

• 3-5 years of experience in IT Systems Support, preferably 3rd Line Infrastructure.
• Proficient in server configuration and administration.
• Ability to troubleshoot and solve complex IT issues.

Responsibilities

• Provide 2nd - 3rd line support for IT systems and infrastructure.
• Help design and implement solutions based on operational needs.
• Secure systems to Cyber Essentials and PCI DSS standards.

Skills

Strong troubleshooting skills

Analytical skills

Strong communication skills

Knowledge of Windows Server 2016+

Experience with VMware

Knowledge of Microsoft Azure Services

Team player

Tools

SolarWinds

Splunk

Hyper-V

Job description

A global leader in customer experience management seeks a proactive Systems Engineer (Level 2-3) in Newport, UK. This role involves providing 2nd to 3rd line support for IT systems, assisting in designing new solutions, and securing systems against various standards. Ideal candidates will have 3-5 years of experience in a similar role, strong problem-solving skills, and solid knowledge in Microsoft infrastructure and cloud solutions. A vibrant work environment awaits those ready to contribute and grow.