Systems Engineer 2nd-3rd Line | Cloud & Security

Teleperformance SE; Chippenham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global customer experience management leader in Chippenham seeks a proactive Systems Engineer (Level 2-3) with a strong background in IT systems, primarily with Microsoft infrastructure and cloud solutions. This full-time role includes providing support for IT systems, designing solutions, and ensuring security compliance. Ideal candidates should possess extensive troubleshooting skills and at least 3 years of infrastructure support experience. Opportunities for growth in a team-focused environment are available.

Qualifications

• 3-5 years of experience in IT Systems or 3rd Line Infrastructure Support.
• Strong communication skills, both verbal and written.
• Creative problem solver with technical expertise.

Responsibilities

• Provide 2nd - 3rd Line support for IT systems, infrastructure and Cloud technologies.
• Help design new solutions based on operational requirements.
• Secure systems to Cyber Essentials, PCI DSS, and ISO27000 standards.

Skills

Windows Server 2016+

Active Directory Domain Services

DHCP

DNS

Azure

VMWare

Hyper-V

Microsoft 365

Troubleshooting skills

Organizational skills

Tools

SolarWinds

Veeam Backup

MECM

Job description

A global customer experience management leader in Chippenham seeks a proactive Systems Engineer (Level 2-3) with a strong background in IT systems, primarily with Microsoft infrastructure and cloud solutions. This full-time role includes providing support for IT systems, designing solutions, and ensuring security compliance. Ideal candidates should possess extensive troubleshooting skills and at least 3 years of infrastructure support experience. Opportunities for growth in a team-focused environment are available.