Supporting Volunteer (London Docklands Support Volunteer)

Canal & River Trust; London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading organization focused on waterways is seeking a Support Volunteer to assist their Docklands team. This flexible role includes administration, data collection, and social media tasks, offering valuable experience while contributing positively to the community.

Benefits

Flexible volunteering opportunities, often from home

Supportive team environment

Learning new skills

Qualifications

• Volunteers aged 18+
• Able to work independently and in a team.

Responsibilities

• Supporting administration tasks.
• Creating content on social media.
• Assisting with data collection.

Skills

Strong admin skills

Communication

Reliability

Organizational skills

Tools

Microsoft Office

Email

Job description

We are looking for a Support Volunteer to help our Docklands team based at West India Dock with administration, maintenance, inspections, boat movements, and bridge operations.

What We’re Looking For:

• Organised and reliable volunteers aged 18+
• Flexible working indoors and outdoors, depending on organisational priorities
• Strong admin and communication skills
• Comfortable with basic computer tools (Microsoft Office, email, etc.)
• Able to work both independently and as part of a team
• Interested in operating machinery, bridges, and locks
• Interested in heritage, waterways, or the environment

Whether you're looking to gain experience or give back to your local waterway, this role offers the best of both worlds – office-based and on the water.

Why we want you

Our Supporter volunteers ensure that the day-to-day operations of the waterways run smoothly, whether monitoring activities on the towpath or supporting team operations and background processes. This can include working with our Social Media Team or assisting with location filming and productions. Our Supporting Volunteers also support our teams in offices and on the Towpath, conducting audits.

What you will be doing

• Supporting with administration
• Supporting with data collection
• Creating content on social media
• Taking photos for promotion and celebration
• This role can potentially be done from home
• When you register as a volunteer, we will ask you about any unspent convictions which you need to declare and risk assess these as needed.

The skills you need

• Reliable
• Organised
• While not essential, many activities involve using computer or mobile devices

What's in it for you

• The opportunity to volunteer flexibly, often from home
• Be part of a friendly team of supportive colleagues and volunteers
• Learn new skills and gain a better understanding of the day-to-day workings of the waterways