Supported Housing Officer

Service Care Solutions - Housing; Essex; On-site; GBP 60,000 - 80,000; Full time

Job summary

A housing association in Essex seeks an experienced Supported Housing Officer to manage a sheltered housing scheme. You will ensure resident wellbeing and safety, conduct rent management, and liaise effectively with external agencies. The ideal candidate will have experience in supported or social housing, showcasing strong interpersonal and communication skills. This temporary role offers a full-time contract with a pay rate of £20 per hour LTD, a Monday to Friday schedule.

Benefits

Referral bonus for successful recommendations

Qualifications

• Experience in supported housing or social care environment.
• Ability to apply relevant housing legislation and best practices.
• Strong customer-focused service skills.

Responsibilities

• Manage the day-to-day running of a sheltered housing scheme.
• Conduct welfare checks and monitor resident wellbeing.
• Support residents in sustaining their tenancies.

Skills

Interpersonal skills

Written and verbal communication

IT skills (MS Office)

Numeracy and literacy (NVQ Level 2)

Education

Social care or similar qualification

Job description

Supported Housing Officer

Essex • Temporary • Full Time

A fantastic opportunity has arisen for an experienced Supported Housing Officer to join a Housing Association in Essex, delivering a responsive, resident-focused service within a sheltered housing environment.

THE ROLE

As a Supported Housing Officer, you will be responsible for managing a sheltered housing scheme, acting as the main point of contact for residents and ensuring their wellbeing, safety, and tenancy sustainment. Key responsibilities include:

• Managing the day-to-day running of a sheltered housing scheme
• Carrying out regular welfare checks and monitoring resident wellbeing
• Supporting residents to sustain their tenancies, including advice and early intervention
• Managing rent arrears, income collection, and tenancy-related queries
• Conducting property inspections, health and safety checks, and monitoring communal areas
• Maintaining accurate records, case notes, and housing management systems
• Working in partnership with external agencies and organising resident activities to promote engagement and wellbeing

THE CANDIDATE

The successful candidate will have previous experience working in a supported housing, sheltered housing, social care, or social housing environment and be confident delivering a customer-focused service to residents with support needs. You will also demonstrate:

• Strong interpersonal skills with a friendly, approachable, and professional manner
• Clear, concise, and accurate written and verbal communication skills
• The ability to apply relevant housing legislation, policies, and best practice
• Effective IT skills, including basic MS Office competency
• Numeracy and literacy skills equivalent to NVQ Level 2
• A social care or similar qualification relevant to the customer group (desirable)

THE CONTRACT

• WORKING HOURS: Monday to Friday, 09:00 – 17:00
• LENGTH OF CONTRACT: 3‑Month Contract, Temporary
• RATE: The pay for the role is £20.00 per hour LTD company rate. The PAYE equivalent is £17.16 per hour, inclusive of holiday pay.

HOW TO APPLY

If interested in this role, please apply directly or email .uk or call and ask for Beth to discuss further. Know someone perfect for this role? We offer a £250 referral bonus for successful candidate recommendations!