Support Worker - Social Care

Home Group Limited; Witton-le-Wear; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community support organization in Newcastle Upon Tyne seeks a Support Worker to help customers with complex mental health needs. This role emphasizes empowering individuals to live independently, alongside providing essential daily support. Ideal candidates will have experience in care, a person-centred approach, and resilience. Comprehensive training, a flexible rota, and excellent benefits are included.

Benefits

34 days leave including bank holidays

Career development and training

Health cash plan

Qualifications

• Passionate about supporting customers to live their best life.
• Able to remain calm under pressure and resilient.
• Confident in using technology for plans and collaboration.

Responsibilities

• Support customers with daily living tasks to build independence.
• Work with customers in Section 117 aftercare.
• Help with meals, shopping, budgeting, and tenancy.

Skills

Experience caring for others

Ability to work independently

Flexible, person-centred approach

Job description

Overview

Support Worker, Newcastle Upon Tyne. Permanent, Full Time (37.5 hpw). Earn £12.60 per hour (£24,638 per annum). We can't sponsor you due to certificate limits. We review this regularly. Home, a place where you belong. Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community. You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

What’s in it for you?

• 34 days leave (including bank holidays and a “me day”)
• Paid time off for volunteering
• MatchingPension contributions (up to 7%, with life assurance of 3x Basic Salary)
• Save up to £1140 yearly with our health cash plan, covering dental, optical, and therapies
• Career path with development and an excellent training package
• Excellent benefits and rewards including supermarket discounts and travel expenses
• Colleagues really matter to us, that’s why we’re the10thBest place in the UK for Wellbeing

Responsibilities

• Support customers with daily living tasks to build independence and achieve goals.
• Work with customers in Section 117 aftercare, mental health supported accommodation.
• Help with meals, shopping, budgeting, tenancy, and moving towards independence.
• Complete risk assessments, support planning, goal setting, and reviews.
• Time for chats and teamwork — no rushing between customers.
• Service is not CQC-regulated; we encourage and prompt personal care where needed.

You’ll go home each day knowing that you have helped change our customers lives for the better, here, working for one of the Top Ten Great Places to Work in the UK!

You bring

• Passionate about supporting customers to live their best life.
• Experience caring for others (through work, family, or personal life).
• Able to work independently, stay calm under pressure, and remain resilient.
• Flexible, person-centred approach, recognising every customer is unique.

Our team

Join Panda and our STEP team. We are passionate about what we do and are proud of our growth! If you’re looking for a place where you truly belong, then bring your unique skills and experience to make a real difference for our customers.

Job details

• Occasionally our customers' needs mean your start and finish times may change. Where we ask you to be flexible, we will always try to reciprocate
• Rota-based working pattern within a 24-hour service, working a share of weekends and sleep-ins.
• Lone working with regular team training and meetings
• Confident using technology for plans, training, and collaboration
• You’ll need an Enhanced DBS check done and we pay for that

About us

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best. Together we make Home Group a great place to work!

Find out more

Click APPLY NOW to see our Support Worker Job Description, find out about us and for help to apply. Sometimes we close a job early, so don’t delay or you might miss out. You can even learn more about our benefits on our website.

Finally, do let us know if there’s anything we can do, to help you shine in our process by making reasonable adjustments at [e-mail]