Support Worker

Cartrefi Cymru Co-operative; Tregarth; On-site; GBP 40,000 - 60,000; Full time

Job summary

A community-focused support service in Tregarth is seeking a Female Support Worker for their new homecare service. In this rewarding role, you will support individuals to make their own choices and help them achieve their goals through practical support and structured activities. Full training is provided, and the position offers competitive hourly rates with additional travel expenses. Applicants must have a full driving license and access to a car, with a preference for those who speak Welsh.

Benefits

Excellent training and development opportunities

25 days annual leave

Health and Wellbeing programme

Company pension

Cycle to work scheme

Qualifications

• Ability to support individuals with personal care respectfully.
• Strong written skills for recording events empathetically.
• Full driving license essential for transporting individuals.

Responsibilities

• Support individuals in making personal choices and setting goals.
• Empower individuals through structured activities to build confidence.
• Provide practical support for paying bills and maintaining homes.

Skills

Patience

Empathy

Strong communication skills

Teamwork skills

Welsh language skills

Job description

As a FEMALE Support Worker in our new homecare service in Bethesda and Bangor, Gwynedd you’ll help make the everyday remarkable for the people we support.

Location

Homecare across Bethesda and Bangor areas, Gwynedd

Hours

We have both part time (minimum 6 hours per week) and full time hours (maximum 37 hours per week). Your shift pattern will include weekends but no sleep‑ins. Typical shifts are:

• 7am to 2.30pm
• 4pm to 10pm

Salary

£12.74 per hour and our travel expenses are paid 45p per mile.

Contract

Permanent

Interviews

We are looking to interview as soon as possible so would encourage you to apply at the earliest opportunity.

Click here to learn more about growing your career at Cartrefi Cymru.

What you’ll be doing

This is a brand-new service for Cartrefi so you’ll be joining us at an exciting time to really help us shape this new caring support service.

In this role, you’ll actively support individuals in making their own choices and set their own goals – whether it’s everyday decisions like what to wear, eat, or do, or something bigger such as where to live, how to manage their finances, or where to go on holiday.

As a trusted Female Support Worker, you’ll empower people to follow through on these choices, including taking part in structured activities that build confidence and develop new skills. You’ll also offer practical support to help them meet responsibilities such as paying bills, maintaining their homes, being good neighbours, and staying connected with friends and family.

Your goal is to make everyday remarkable through enhancing well‑being and focusing on the small, meaningful moments that bring joy and purpose. By offering this kind of person‑centred support every day, this truly is a fun and rewarding role for the right person.

Who we are looking for

No experience required as full training is provided. We’d love to hear from you if you:

• have patience and empathy
• can support a person with their intimate personal care with respect and dignity
• have strong communication and teamwork skills
• are able to speak on behalf of others as well as to a range of professional people
• have good written skills and the ability to record events with empathy and meaning
• have a full driving licence – essential for transporting individuals to appointments and activities
• have access to your own car and are happy to use this for transporting people we support to and from activities as well as obtaining business insurance for your vehicle, for which we pay 45p per mile to cover this
• have Welsh language skills (preferred) so you can effectively communicate with Welsh‑speaking service users and meet their cultural and linguistic needs

Our Benefits

• Excellent training and development opportunities to achieve qualifications
• 25 days annual leave rising to 30 days after 5 years’ service with the option to buy and sell leave
• Benevolent Fund, confidential financial wellbeing resource available to our colleagues
• Health and Wellbeing programme – 24 hour access to our Employee Assistance Programme
• Refer a Friend – Referral Programme
• Company pension
• Cycle to work scheme
• Benefits and discount platform
• Eligibility for Blue Light discount card
• And much, much more…

About Us

Our mission is to build a better future by focusing on people with learning disabilities and their families. We strive to be a great support provider for the individuals and families that we support, our employees, our partners and funders, and the communities in which we work. We’re a Cooperative, which means putting people at the heart of our decision making and support. You can find out more about this here.

Our Values

• Honesty
• Trust
• Kindness
• Respect
• Wellbeing

Please note we reserve the right to close this advert early so we would encourage you to apply early for this position.

Due to the personal care needs of the people we support, this role is exempt under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975, and is therefore open to female applicants only.