Support Worker

Brook Street Social Care; Liverpool City Region; On-site; GBP 40,000 - 60,000; Part time

Job summary

A support service for women in Liverpool seeks a compassionate Female Support Worker to assist female prison leavers in a transitional living environment. Responsibilities include providing emotional and practical support, maintaining records, and promoting independence. The ideal candidate is non-judgemental, patient, and understands the challenges faced by women leaving custody. Full training and flexible work shifts are offered, making a significant impact on women's lives.

Benefits

Comprehensive induction and training

Supportive management

Opportunities for professional development

Qualifications

• Experience with vulnerable women or in supported housing is desirable.
• Non-judgemental and patient approach is essential.
• Ability to work independently and in a team is crucial.

Responsibilities

• Provide practical and emotional support to residents.
• Build trust and professional relationships.
• Maintain accurate records and risk assessments.

Skills

Empathy and patience

Good communication skills

Emotional resilience

Job description

Female Support Worker - Supported Living

Liverpool - L7
Temporary on-going
£14.53ph

About the Role

We are looking for a compassionate and resilient Female Support Worker to join our supported living service for female prison leavers. The service provides short‑stay, transitional accommodation for women who are rebuilding their lives following release from custody.

This is a rewarding role where you will support women to develop independence, stability, and confidence during a critical transition period.

This post is restricted to female applicants under Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the service and the needs of the women we support.

Key Responsibilities

• Provide practical and emotional support to women in a short‑stay supported living environment
• Build positive, professional relationships based on trust, respect, and boundaries
• Support residents with resettlement goals, including housing, benefits, health, and daily living skills
• Encourage engagement with probation, substance misuse services, mental health services, and other agencies
• Promote independence, safety, and wellbeing within the service
• Maintain accurate records, risk assessments, and support plans
• Work collaboratively with colleagues and external professionals
• Uphold safeguarding, equality, and trauma‑informed practices at all times

About You

• Has experience working with vulnerable women, prison leavers, or in supported housing (desirable but not essential)
• Is non‑judgemental, patient, and emotionally resilient
• Understands the challenges faced by women leaving custody (e.g. trauma, abuse, substance use, mental health)
• Can work confidently both independently and as part of a team
• Has good communication and basic IT skills
• Is willing to work shifts, including evenings/weekends if required

Full training and ongoing support will be provided.

What We Offer

• Comprehensive induction and training
• Supportive management and supervision
• Opportunities for professional development
• A meaningful role making a real difference to women's lives