Support Medical Secretary | Wirral University Teaching Hospital NHS Foundation Trust

Wirral University Teaching Hospitals NHS Foundation Trust; Wirral; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading healthcare provider is seeking an experienced Support Secretary to join their Children's Services team. The role involves maintaining patients' records, processing correspondence, and liaising with medical staff. Required qualifications include the AMSPAR Medical Terminology Certificate and RSA Level II word processing. This position offers a chance to work within a busy and supportive environment, ensuring excellent care for patients.

Qualifications

• Experience as a Support Secretary or similar role is essential.
• Ability to work under pressure and prioritize workload.
• Capable of handling confidential and sensitive issues professionally.

Responsibilities

• Maintain patients’ records and process correspondence.
• Liaise with Consultants and Trust staff to resolve queries.
• Deal with telephone calls professionally.

Skills

Excellent communication skills

Organisational abilities

Secretarial abilities

Audio typing skills

Good IT skills

Education

AMSPAR Medical Terminology Certificate or equivalent experience

RSA Level II word processing or equivalent

Job description

Overview

An opportunity has arisen for an experienced Support Secretary to join our Children's Services team within the Women and Children's Division.

Excellent communication, organisational and secretarial abilities are essential.

Responsibilities

• You will be responsible for maintaining patients’ records, processing incoming and outgoing correspondence, producing correspondence from audio/copy and dealing with telephone calls.
• In addition, you will liaise with Consultants, other Trust staff, and organisations outside of the department in order to resolve queries.
• You will have the ability to work under pressure, prioritise your workload and to deal with confidential and sensitive issues in a professional manner.

Qualifications

• AMSPAR Medical Terminology Certificate or equivalent experience
• RSA Level II word processing or equivalent
• Good IT and word processing skills
• Audio Typing Skills

About the Trust

All new colleagues can expect to receive a warm and friendly Wirral welcome from the very first time they make contact with us. We are described as “competent and caring staff” by our patients.

Wirral University Teaching Hospital NHS Foundation Trust is situated on The Wirral peninsula which has a stunning coastline and beautiful countryside surroundings, with great activities for its residents.

Wirral University Teaching Hospital NHS Foundation Trust is one of the largest and busiest acute Trusts in the North West of England, comprising of the Wirral’s only Emergency Department. We provide a high quality range of acute care services and employ over 6,000 staff, who serve a population of approximately 400,000 people across Wirral, Ellesmere Port, Neston, North Wales and the wider North West footprint.

We have approximately 855 beds trust-wide and our financial turnover is in excess of £337m.

The Wirral is easily accessible with excellent transport links including motorway, train, bus or ferry and within easy reach to the major cities of Liverpool, Chester and Manchester as well as neighbouring North Wales.

Please see Job overview & attached Job description for further information about the Support Secretary position available with WUTH.

This advert closes on Monday 15 Sep 2025