Support Manager

Abbeyfield and Wesley; Downpatrick; On-site; GBP 80,000 - 100,000; Full time

Job summary

A community support association in Downpatrick is seeking a Support Manager to oversee the operation of a sheltered housing house with daily cooking duties. The role involves meal planning, ensuring a caring environment for residents, and collaborating with the Housing & Support Manager. Ideal candidates should have experience in supported housing and a passion for improving the lives of elderly individuals.

Qualifications

• Ability to plan and cook nutritious meals for up to 10 people.
• Excellent communication skills.
• Desire to encourage dignity, respect, and quality of living for elderly people.
• Proven ability to work on own initiative.
• Ability to keep records and monitor stock and purchases.
• Experience or knowledge in a supported housing/health & social care environment.

Responsibilities

• Manage the operation of a Supported Sheltered House.
• Cook daily meals for residents and plan weekly menus.
• Ensure a caring and homely environment for residents.
• Monitor compliance with Resident Agreements.
• Assist in developing staffing rosters and managing absences.
• Conduct quarterly staff meetings.

Skills

Meal planning and cooking

Excellent communication skills

Ability to encourage dignity and respect

Proven initiative

Record keeping and stock monitoring

Experience in supported housing

Education

Food Safety qualification

First Aid in the workplace qualifications

Job description

Support Manager - Downpatrick

Hours: 4 days per week

Rate of Pay:£14.42 per hour

Closing Date: 2nd October 2025

Advertised: NI Jobs

All successful applicants will also be required to provide documentary evidence of their right to work in the UK. Please note Abbeyfield & Wesley Housing Association do not hold a license to sponsor Working Visa's.

Applicants who have applied within the last 6 months need not apply on this occasion.

Support Manager (with daily Cooking Duties)

• Managing the running and operation of a Supported Sheltered House.
• Cooking daily meals for up to 10 residents.
• Ensuring a caring, homely environment for the residents.

Responsible to:

Housing & Support

Overview:

Abbeyfield & Wesley are pleased to advertise for a Support Manager (with daily Cooking Duties) to join our enthusiastic and innovative teams. The successfulcandidate will join an Association committed to developmentand be a key player in the successful running of the House to deliver the excellent service Abbeyfield & Wesley are renowned for

Working in conjunction with the Housing & Support Manager, the Support Manager (with daily Cooking Duties) will oversee the day-to-day management of an Abbeyfield & Wesley House. The role will primarily be based in Downpatrick, however there may be a requirement to work from other Abbeyfield & Wesley locations. Access to transport is therefore a necessity

This is a truly fulfilling role within an Association dedicated to encouraging enhanced quality of living and dignity and respect for elderly people within our communities. If you would like to become part of this incredible Association and being a Support Manager (with daily Cooking Duties) is the role for you, we look forward to welcoming you to our team

Key objectives:

• Assist theHousing & Support Manager in overseeing the management of the House to ensure an efficient, caring and compliant service is delivered to Residents.
• Plan and cook nutritious daily meals, taking into account any special dietary requirements as necessary.
• Draw up healthy and hearty weekly menus for Residents.
• Prepare food purchase information in line with weekly menus, including food shopping in store or online.
• Monitor Residents’ Needs Assessment, Risk Assessments and Support Plan processes.
• Monitor compliance with Resident Agreements and advise the Housing & Support Manager of non-compliance issues.
• Encourage a caring, homely and secure environment and ensure all employees within the House provide the highest quality of support for Residents.

• Actively manage Health and Safety and compliant hygiene safety standards within the House.
• Assist theHousing & Support Managerin the application and development of policies and procedures to ensure the service meets and exceeds the Supporting People requirements.
• Be the Abbeyfield & Wesley representative in the House for Visitors and prospective Residents.
• Deal calmly and compliantly with emergency situations, such as contacting the emergency services in a medical crisis.
• Assist theHousing & Support Manager in the development of monthly staffing rosters for the House.
• Manage staffing absences including the conducting of return-to-work interviews.
• Organise House activities for Residents and promote Abbeyfield & Wesley within the wider community.
• Conduct quarterly House meetings with all staff in conjunction with the Support Manager

Essential Criteria :

• Ability to plan and cook nutritious meals daily for up to 10 people.
• Excellent communication skills.
• A desire to encourage dignity, respect and quality of living for elderly people.
• Proven ability to work on own initiative.
• Ability to keep records and monitor stock and purchases.
• Experience of working in, or knowledge of, a supported housing/health & social care environment.

Desirable Criteria:

• Food Safety qualification
• First Aid in the workplace qualifications
• A willingness to achieve necessary qualifications to further develop your expertise and standards of service.

General Requirements:

• Act in accordance with Abbeyfield & Wesley values, policies and procedures at all times.
• Attend meetings and training and development as required.
• Always maintain confidentiality and act in accordance with Data Protection requirements.
• Be aware of and comply with safe working practices.
• Be aware of, act within and actively seek to promote Abbeyfield & Wesley policies in respect of equality and diversity.
• Undertake travel to other Abbeyfield & Wesley locations as required.
• Carry out any additional and reasonable duties as required.

This job description is not exhaustive, nor does it cover every issue that may arise within this role at various times. It is not designed to be rigid or inflexible but does provide guidelines as to the expected duties undertaken whilst in post.

Abbeyfield & Wesley are unable to provide sponsorship for Visa applicants for this particular post, as such applicants must hold the right to work in the UK to be eligible.

Abbeyfield & Wesley welcomes applications from all sectors of the community irrespective of age, race, religion, sex, sexual orientation or disability. The information requested in this form is to enable us to obtain a rounded picture of you. Personal information will not of itself be used to disqualify your application.

This post involves substantial access to vulnerable adults and children, therefore, as part of the selection process, Abbeyfield & Wesley requires an Enhanced Disclosure Check to be carried out through Access NI. Following interview, the preferred candidate will be offered the post subject to satisfactory Enhanced Disclosure Check. This will include verification of identity and a report on the preferred candidate's full criminal history (including spent and unspent convictions), cautions, disqualifications from regulated or care positions, and any other material considered by the police to be relevant to the position applied for. A criminal record will not necessarily be a bar to obtaining a position (if you require further information, please request a copy of the Abbeyfield & Wesley Policy on Recruitment of those with a Criminal Record. Abbeyfield & Wesley have a policy on the secure handling, use, storage, retention & disposal of data, which is available upon request. You can access further information and the Access NI Code of Practice on the NI Direct Government Services website.