Support Engineer - Frontend/API & Customer Advocate

Pendo.io; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A fast-growing software company in the United Kingdom is looking for a Technical Support Engineer to enhance its team. The role requires responding to customer inquiries, debugging issues, and documenting solutions. The ideal candidate will have over 2 years of experience in a customer-facing role, along with proficiency in JavaScript, HTML, and CSS. This opportunity comes with a competitive salary and a chance to work in a dynamic environment.

Benefits

Competitive salary

Supportive work environment

Qualifications

• Minimum of 2 years experience in a customer-facing role.
• Proficiency in JavaScript, HTML, and CSS is essential.

Responsibilities

• Respond to customer inquiries
• Debug issues
• Document solutions

Skills

Customer support skills

Problem-solving

HTML

CSS

JavaScript

Job description

Overview

A fast-growing software company in the United Kingdom is seeking a Technical Support Engineer to join its team.

Responsibilities

• Respond to customer inquiries
• Debug issues
• Document solutions

Qualifications

• 2+ years of experience in a customer-facing role
• Proficiency in JavaScript, HTML, and CSS

This opportunity offers a competitive salary and the chance to work in a dynamic and supportive environment.