Supply Chain Job - Order Fulfilment & Dispatch Specialist

First People Recruitment; London; On-site; GBP 40,000 - 50,000; Full time

Job summary

A sports memorabilia business is seeking an Order Fulfilment & Dispatch Specialist in the Kidderminster area. The ideal candidate will manage the logistics and fulfilment operations, ensuring all customer orders are processed accurately and on time. This hands-on role requires high standards and leadership skills, with possible evening and weekend work. The position offers a salary of £40-50k plus bonuses and benefits.

Benefits

Performance bonus

Company pension

Employee discount

Qualifications

• Experience in logistics and fulfilment operations.
• Ability to work during evenings and weekends if necessary.

Responsibilities

• Prepare, process & dispatch customer orders accurately.
• Uphold quality standards for every item dispatched.
• Liaise with team to resolve order or delivery issues.
• Push beyond regular hours for urgent orders.
• Support other departments as needed.

Skills

Hands-on role with high standards

Experience with pick and pack operations

Organised and driven

Willing to go the extra mile

Leadership capabilities

Job description

JobTitle: OrderFulfilment & Dispatch Specialist

YourNewSalary: £40-50k + performance bonus, company pension, employee discount

Location: Kidderminster area, fully office based

Status: Permanent

Start: ASAP

Working hours: 9-5.30pm Monday-Friday, some late hours and weekend working if required

Who You'll Be Working For:

A market leading and growing sports memorabilia business.

What You'll Be Doing:

• Prepare, process & dispatch all customer orders accurately & on time to meet delivery deadlines
• Uphold quality standards, focusing on security, presentation & the condition of every item dispatched
• Liaise with customer service, framing & sales team to quickly resolve any order or delivery issues
• Push beyond regular hours when needed to ensure urgent orders & high volumes are handled without delays
• Support other departments such as framing, goods-in as needed depending on business demands

The Skills You'll Need to Succeed:

• This is a hands-on role for someone who holds themselves to the highest standards and doesn’t clock out until the job is done.
• You will initially own the entire logistics and fulfilment operation yourself; as the business grows, this position will evolve into a team to which you’d be expected to lead.
• Experience with pick and pack operations — fast, accurately, and on time.
• Organised, driven, and ready to lead from the front
• Willing to go the extra mile. This role can require evening and weekend work. Comfortable with stepping up when the job demands it

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We would be grateful if you could send your CV as a Word document. If your application is successful, you will be contacted within 7 days. We regret that due to the high volume of applications we receive we cannot provide feedback on individual CVs. Please note that we can only consider candidates who are eligible to work in the UK and are able to provide relevant supporting documentation.

PeopleFirst is committed to increasing diversity, and maintaining an inclusive workplace culture. We welcome applications from all qualified candidates regardless of their ethnicity, race, gender, religious beliefs, sexual orientation, year of birth, relationship status or whether or not they have a disability.

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