Supervisor - Cork Wilton (20 - 32 hours)

Rituals; Salisbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury retail brand is seeking a Rituals Expert for their new store opening in Cork. As a key member of the management team, you will mentor Rituals Advisors and enhance customer experiences. Ideal candidates possess a strong retail or hospitality background, team leadership skills, and a passion for excellent customer service. The role offers an opportunity for professional growth in a vibrant luxury retail environment.

Qualifications

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• Ability to connect with customers and make them feel at home.

Responsibilities

• Mentor and support Rituals Advisors.
• Interact directly with customers to ensure an optimal experience.
• Work towards personal and store performance goals.

Skills

Mentoring team members

Customer-service mentality

Decision making

Problem-solving

Organised and structured

Job description

Job Description

This position is for our brand new store opening in Wilton, Cork!

Address: WILTON SHOPPING CENTRE, CORK

As a Rituals Expert, you’re part of our in-store management team. You are a master of the Rituals feel good experience with the product expertise to match. You are a true brand ambassador, listening to our customers’ needs and at the same time, you are a role model and mentor to our Rituals Advisors.

Being a Rituals Expert means being a lead sales advisor with ambitions of expanding your professional skill set in luxury retail and cosmetics!

You’ll be working alongside your Store Manager, Assistant Store Manager and Rituals Advisors to reach your personal goals and goals for your store. You’ll interact directly with customers to ensure an optimal customer experience and you’ll mentor and support Rituals Advisors.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to mentor your team members and connect with customers, so everyone feels at home in our stores. In addition, as Rituals Expert, you are professional and excited about our brand and know how to share that excitement with your team members and our customers!

On top of that, you have:

• Prior experience as a supervisor or Team Leader within retail or hospitality.
• Strong motivation to reach performance targets.
• A customer-service mentality and team-player’s work ethic
• Decision making and problem-solving skills.
• Eye for detail, organised and structured.