Supervisor

Ernest Jones; Worth; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading jewellery retailer in Worth is seeking a Supervisor to provide excellent customer service and coach new team members. As a Supervisor, you'll be a role model for the team, achieving sales targets and showcasing product knowledge. Successful candidates will have retail experience along with strong communication skills. This full-time, permanent role offers competitive salary and career development opportunities in a dynamic retail environment.

Benefits

Competitive salary

Sales incentives

Staff discount

Career development opportunities

Qualifications

• Retail or customer service experience is required.
• Ability to build rapport with customers is essential.
• Ambition and willingness to develop into management.

Responsibilities

• Role model amazing customer service for the team.
• Achieve sales targets and maximize sales.
• Coach and help new team members develop their skills.

Skills

Customer service

Communication skills

Outgoing personality

Sales ability

Job description

Our Supervisors have a special talent for amazing our Customers!

Supervisor - Permanent - Full Time

We firmly believe that jewellery retail is all about having great product knowledge. Where do the gems come from in that necklace? How does that watch keep such exact time? Every product we sell has many facets behind it - and our Store Supervisors are the people who bring that product knowledge to life!

You’ll be a role model of amazing customer service for other team members, achieving targets, maximising sales and giving customers the benefit of your product expertise. You’ll also help store management, especially in coaching new team members and help them to settle in, develop their product knowledge and grow their amazing customer retail skills.

Your Background

You’ll have retail or customer service experience, but what really sets you apart is your ability to sell. You’ll have the communication skills, confidence and outgoing personality needed to build rapport with customers and showcase product features. You’ll also be ambitious. Being a Store Supervisor is a stepping stone into your first management role – and with our coaching, training and support, you can develop quickly.

What’s next?

When you submit your application, you will be invited to complete a short online assessment.

If successful, you will be asked to complete a short video which gives you the opportunity to tell us a little more about you and why you would like to join us.

Successful applicants will be contacted by the store manager inviting you to the final stage interviews.

We recommend to regularly check your emails to ensure you don’t miss any updates with your application.

We offer a competitive salary and benefits, including sales incentives and a staff discount. The nature of our business also means you can sometimes work additional hours at times like peak trading periods, Bank Holidays and weekends.

What is also really amazing about Signet are the career development opportunities. If you’ve got potential, we’ll help you fulfil it. We’ve got the training and development programmes in place to really help you make the most of your talent Signet is the name behind H. Samuel and Ernest Jones. Together, we have more than 270 stores in the UK and Republic of Ireland. But that’s not all, we are part of the world’s largest retailer of diamond jewellery with approximately 2,800 stores. Just imagine where your career could take you.

Signet Jewelers (H. Samuel & Ernest Jones) is an equal opportunity employer committed to diversity and inclusion.

We welcome applications from all sections of the community and are proud to have achieved Disability Confident Committed status (Level 1). All employment is decided on the basis of qualifications, merit and business need.