Supervisor

White Cross; Richmond; On-site; GBP 60,000 - 80,000; Part time

Job summary

A traditional pub on the River Thames is seeking a Supervisor to lead shifts and ensure exceptional customer service. The ideal candidate will be passionate about training staff, building rapport with customers, and committed to a career in hospitality. This part-time role offers various benefits including weekly pay, free meals, and discounts. Hourly salary ranges from £12 to £13.

Benefits

Access to Career Pathway Apprenticeships

Free Meals

Weekly pay

28 days holiday per year

20% discount in all Youngs Pubs

30% discount on overnight stays

Share Save Scheme

Company Pension Scheme

Qualifications

• Passion for delivering exceptional customer service.
• Ability to build rapport with customers and team members.
• Commitment to a career in hospitality.

Responsibilities

• Lead shifts safely and effectively as a responsible key holder.
• Train team members to ensure knowledge needed to delight customers.

Skills

Restaurant Experience

Customer Service

Hospitality Experience

Management Experience

Mediation Experience

Guest Services

Merchandising

Experience with Children

Leadership Experience

Mentoring

Supervising Experience

Neonatal Ventilator

Job description

Supervisor

The World Famous White Cross is the only traditional pub on the Richmond Riverfront. The menu serves high-quality freshly made food with the best British seasonal ingredients.

The White Cross has long been a part of life on the River Thames and is situated in an exceptionally beautiful part of the Thames. Be it relaxing inside on a cold winters day or soaking up the sun in the garden it is the best place along the river to enjoy the wonderful view.

It is also one of the only remaining pubs where you can still enjoy the high tide coming to you. The Thames in Richmond is tidal and several days a month the tide is high enough to come into the garden. If it is exceptionally high then enjoy the feeling of being marooned in a pub with a pint of beer or a glass of wine as nature wont allow you to leave.

Next time you are in Richmond pop in and see one of the most unique pubs in the UK. We look forward to welcoming you.

What We Offer Our Supervisors :

• Access to our Career Pathway Apprenticeships and training and development courses
• Free Meals
• Weekly pay
• 28 days holiday per year
• 20% discount in all Youngs Pubs and 30% discount on overnight stays in our Pubs with Rooms
• Share Save Scheme
• Company Pension Scheme

What we look for in aSupervisor :

As the successful Supervisor you will have a passion to deliverexceptional customer service every time and be able to build rapport with our customers and our team to continuethe success of our pub. You will be passionate about training our team toensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shiftssafely and effectively. You will also be someone who is committed to theircareer in hospitality and we can offer ongoingdevelopment to support you as you grow and succeed with us.

Required Experience :

Manager

Key Skills

Restaurant Experience, Customer Service, Hospitality Experience, Management Experience, Mediation Experience, Guest Services, Merchandising, Experience with Children, Leadership Experience, Mentoring, Supervising Experience, Neonatal Ventilator

Employment Type : Part-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 12 - 13