Supervisor

Heart of England Cooperative Society; Nuneaton; On-site; GBP 25,000 - 30,000; Full time

Job summary

A community-focused retail organization is seeking an inspiring Supervisor for their new Bewiched Coffee shop in Nuneaton. The ideal candidate will be passionate about coffee and customer service, leading the team to deliver an exceptional coffee shop experience. Responsibilities include overseeing operations, coaching baristas, and fostering strong customer relationships. This is a unique opportunity to shape the culture and standards of a new team in a vibrant community setting.

Qualifications

• Strong leadership skills to guide and motivate the team.
• Proven ability to deliver exceptional customer service.
• Experience in food and beverage service, particularly coffee.

Responsibilities

• Oversee day-to-day operations during your shifts.
• Prepare and serve high-quality coffee and food.
• Build strong relationships with customers.

Skills

Leadership

Customer service

Team motivation

High-quality coffee preparation

Job description

We're bringing Bewiched Coffee to Attleborough this April - and we're looking for an inspiring Supervisor to help lead our brand-new team.

Heart of England Co-operative Society are opening a brand-new Bewiched Coffee Shop this April. Bewiched is known for vibrant coffee shops, handcrafted drinks, indulgent treats and welcoming spaces at the heart of the community. As Supervisor, you'll help shape the culture, set the standards and support the team from day one. If you love coffee, thrive in a fast-paced environment and enjoy leading people to deliver brilliant customer experiences, this could be the perfect opportunity.

What you'll be doing

As a key member of the leadership team, you'll support the Shop Manager in running the store and ensuring every shift delivers the Bewiched experience.

Lead from the front

• Oversee day-to-day operations during your shifts
• Support, coach and motivate barista colleagues
• Set the tone for outstanding customer service and team engagement

Deliver an exceptional coffee shop experience

• Prepare and serve high-quality coffee, drinks and food
• Build strong relationships with customers and the local community
• Maintain excellent product knowledge and brand standards

Keep the shop running smoothly

• Ensure a clean, ...