Sundries Department Supervisor

Morepeople 01780; Greater London; On-site; GBP 23,000 - 28,000; Full time

Job summary

A well-established garden centre group in Walton-on-Thames is seeking a Sundries Supervisor to lead the garden care and sundries department. The role requires retail management experience, strong leadership skills, and a passion for customer service. You'll manage stock, ensure great merchandising, and support a friendly team culture. This position offers competitive pay and various employee benefits.

Benefits

Generous staff discount scheme

Training and development opportunities

Free on-site parking

Staff incentive and recognition schemes

Company pension scheme

Supportive, friendly team culture

Qualifications

• Experience in a busy, customer-facing retail environment.
• Ability to coach and develop team members.
• Organised with experience using sales reports and stock data.

Responsibilities

• Manage day-to-day operations of the sundries department.
• Ensure stock is well-managed and displays are inviting.
• Lead and motivate the department team.

Skills

Retail management experience

Team leadership skills

Visual merchandising skills

Customer service focus

Job description

Sundries Supervisor
Location: Walton-on-Thames
Working Hours: 40-42.5 hours per week
Salary: Circa £28,000

This well-established, family-run garden centre group has built a loyal following over decades - known for their friendly service, quality products, and well-presented retail spaces. With a wide range that spans plants, garden care, homeware, and more, they combine trusted horticultural expertise with a strong retail offer, making them a go-to destination for customers in the local community.

They're now looking for a Sundries Supervisor to take the lead on the garden care and sundries department - someone who thrives in a busy retail environment, has a great eye for merchandising, and enjoys supporting and developing a team.

With the company continuing to invest in its stores and people, this is a great opportunity to join a stable, supportive business where you can grow your skills and career.

The Role
As Sundries Supervisor, you'll be responsible for the day-to-day running of your department, ensuring stock is well-managed, displays are inviting, and customers receive an excellent shopping experience. From compost and aggregates to gardening tools, sprays, and equipment, you'll keep the range well-presented, replenished, and performing well.

Key Responsibilities:

• Lead, motivate, and support your department team.
• Ensure your area is well-stocked, beautifully merchandised, and efficiently run.
• Take responsibility for stock management, replenishment, and rotation.
• Use sales reports and analysis to drive performance.
• Maintain high standards of customer service and store presentation.
• Support with ordering and liaise with the buying team where needed.
• Uphold health & safety and operational procedures.
• Lead by example on the shop floor in a hands-on role.

About You

• Retail management or supervisory experience in a busy, customer-facing environment.
• Garden centre or garden sundries knowledge would be a bonus, but not essential.
• Organised and commercially minded, with experience using sales reports and stock data.
• Strong team leadership skills and the ability to coach and develop others.
• Great visual merchandising skills and an eye for detail.
• Passionate about delivering a great customer experience.

Perks & Benefits

• Generous staff discount scheme.
• Training and development opportunities.
• Free on-site parking.
• Staff incentive and recognition schemes.
• Company pension scheme.
• Supportive, friendly team culture.

Apply Now
Want to hear a little more?
Contact Leo Novakovic at [e-mail] or call 01780 480 530.