Stylist - London

ALICE + OLIVIA; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A premium fashion retailer in London is seeking a Full-Time Stylist to deliver exceptional customer service and drive sales. The successful candidate will lead a team, meet personal sales goals, and develop client relationships. This role requires a strong focus on KPIs and brand representation. Interested applicants should have previous retail experience and a passion for customer engagement.

Qualifications

• Experience in a retail or customer service environment.
• Ability to develop and maintain strong client relationships.
• Strong knowledge of company merchandise.

Responsibilities

• Lead sales team and act as a role model.
• Accountable for reaching personal and store sales goals.
• Maintain client books and develop relationships.

Skills

Customer focus

Drive for results

Team player

Time management

Personal credibility

Job description

FULL TIME STYLIST

REPORTS TO: STORE MANAGER

Stylist is responsible for delivering outstanding customer service as per company standards, while generating sales and driving client and consignment businesses. Stylist must contribute to the profitability of the store by satisfying company requirements in the areas of selling and merchandising.

RESPONSIBILITIES

• Lead sales team and act as a role model for new sales associates
• Accountable for reaching personal sales goals and contributing in achieving the store goal
• Utilize company selling tools to ensure customers receive excellent customer service
• Maintain current product knowledge and utilize to maximize daily sales
• Accountable for maintaining and updating client books with detailed information on customers
• Develop and maintain client relationships, contributing to monthly sales at a minimum of 20%
• Personally maintain a UPT above company standard of 2.0
• Satisfy company KPI requirements
• Ensure image and grooming standards are professional and reflective of the brand
• Adhere to work schedule, blackout periods, and mandatory meetings
• Assist in processing and replenishing merchandise and monitoring floor stock
• Maintain company visual standards at all times
• Comply with all point of sale policies and procedures

COMPETENCIES

• Customer focus
• Drive for results
• Team player
• Time management
• Personal credibility