Stylist - Dog Groomer - Newcastle-under-Lyme

Pets at Home Limited; Newcastle-under-Lyme; On-site; GBP 24,000 - 28,000; Full time

Job summary

A national pet care company in Newcastle-under-Lyme is seeking a skilled Dog Stylist / Groomer to deliver high-quality grooming services. This hands-on role emphasizes customer service and interaction with pet owners while offering comprehensive training. Ideal candidates will have a grooming qualification and a flexible approach to working hours. Benefits include attractive pay, 28 days annual leave, and a colleague discount.

Benefits

Attractive rates of pay plus commission

28 days paid annual leave

Extra day off for your birthday

Life Assurance

Company pension contribution

Colleague discount of 20%

Qualifications

• Experienced and qualified in all aspects of dog grooming.
• Customer-focused with a friendly approach.
• Flexible schedule availability.

Responsibilities

• Lead grooming appointments with precision.
• Interact with pet owners to provide excellent service.
• Ensure pets feel great after grooming.

Skills

Dog grooming expertise

Strong communication

Customer service skills

Reliability

Teamwork

Education

Grooming qualification

Job description

Overview

We\'re currently seeking a skilled and passionate Dog Stylist / Groomer to join our busy, vibrant salon. In this hands-on role, you\'ll take the lead on grooming appointments, delivering high-quality grooms with care, precision, and a personal touch. You\'ll be interacting with pet owners daily, so strong communication and customer service skills are a must. As a Stylist, you\'ll play a key role in ensuring pets not only look great but feel great too. We\'ll support your growth with comprehensive training and development opportunities, including our Earn as You Learn programmes and additional skill-based pay enhancements.

At Pets at Home, we\'re passionate about pets and it shows. Our Pet Care Centres across the UK include grooming salons, retail stores, and veterinary practices, all dedicated to delivering the very best care and exceptional care for pets and the people who love them.

We take our inspiration from pets in embracing people from all walks of life, and we value, respect and celebrate difference. We encourage our people to be their best selves so that we can create a better world for Pets, our Planet, and People. Our ambition is to reflect the diversity of the communities we operate in, and we are intentional in addressing and removing barriers to create opportunities for the exceptional talent and potential in our communities. Even if your skills and experience don\'t perfectly align, if you think you can make a unique contribution through your values and behaviours, we want to hear from you!

Responsibilities

• Experienced, qualified and confident in all aspects of dog grooming, from bathing and drying to breed-specific styling and finishing
• Hold a grooming qualification
• Customer-focused, with a friendly and professional approach
• Flexible and reliable, able to work a variable schedule across six days a week (minimum 24 hours/week with potential for more during busy periods)
• Team oriented, with a positive attitude and a willingness to learn and grow in a fast-paced retail environment
• Goal driven, with experience in target-led environments (preferred, but not essential)

Qualifications

• Grooming qualification

Benefits

• Attractive rates of pay plus commission, subject to targets
• 28 days paid annual leave, which will rise to 33 days after 2 years (includes 8 bank holidays and will be pro-rata calculated on contracted hours)
• Extra day off for your birthday
• Life Assurance - 4 times your annual salary
• Company pension contribution of 4%
• Colleague discount of 20% across the Group (Pets at Home, Pets Grooming, Vets for Pets), including 30% off on own brand