Style Advisor

Frasers Group; West Yorkshire; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail group in Castleford is seeking an enthusiastic Sales Advisor to enhance the customer experience in their showroom. The ideal candidate will have strong sales experience and a passion for customer service, providing advice on interior trends and ensuring high showroom standards. This part-time role requires a proactive approach and teamwork to drive sales and customer satisfaction.

Qualifications

• Experience within retail alongside proven experience with interiors/furniture.
• Strong sales experience and awareness of trends to support styling.
• Enthusiastic and dedicated to providing excellent customer service.

Responsibilities

• Welcome customers and ensure they feel at home.
• Maintain showroom standards and visual merchandising.
• Provide advice and support to understand needs and find solutions.

Skills

Customer service

Sales experience

Knowledge of interior trends

Team collaboration

IT proficiency

Job description

We are looking for an enthusiastic customer focused Sales Advisor to join our team in our stunning Castleford showroom.

As a member of our team you will be the first point of contact with our customers and will spend your time advising them with inspirational ideas to fulfil their needs. You should thrive in a customer service environment always going above and beyond.

• Welcoming every customer so they feel at home and relaxed whilst encouraging them to spend time in the store and browse the full range
• Maintaining our high showroom standards and visual merchandising in store
• Providing customers with advice and support ensuring a full understanding of their needs and working to find solutions within the range offered
• Chasing sales quotations and processing orders precisely and efficiently as well as keeping customer information records up-to-date
• Being a brand ambassador for whilst embracing the customer journey and leading by example in endorsing the company culture and standards
• Proactively improving and updating knowledge of product & interior trends

Qualifications

• Experience within retail alongside proven experience with interiors / furniture
• Strong sales experience and awareness of trends to support the customer in styling their rooms / homes
• Be ambitious and confident with a strong can‑do attitude
• Be enthusiastic and dedicated to providing excellent customer service
• A desire to work as part of a team to generate fresh and innovative ideas
• Proficiency in MS Office and general IT

Additional Information

Here at we appreciate that our products can be a large investment. Part of this role is offering payment solutions to our customers including the introduction of our credit options, giving all of our customers a chance to elevate their homes using payment methods which are suitable for their own individual circumstances.

As such all candidates must be over the age of 18 years and comfortable offering credit products to our customers.

An opportunity like this at one of the Frasers Group companies is for the fearless. The potential is massive the experience unrivalled. To be able to make the most of it you need to live and breathe our principles :

• Think without limits and take the team with you
• Own it and back it
• Not hesitate and act with purpose
• Be commercial and customer-focused.

Remote Work

No

Employment Type

Part‑time

Key Skills

Channel Marketing, Accounting Tally, CSS, Corporate Risk Management, Hibernate, Brokerage