Study Delivery Lead - Non-Interventional Study

GlaxoSmithKline; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading pharmaceutical company is looking for a Study Delivery Lead in Greater London. This vital role will oversee the entire process of study design, execution, and reporting for Non-Interventional Studies. Candidates should possess a Bachelor's degree in life sciences or related fields, along with proven experience in clinical operations and study management. The position offers a competitive salary and a hybrid working model that promotes flexibility. Join a team that values growth and inclusivity.

Benefits

Competitive salary

Annual bonus based on performance

Healthcare and wellbeing programmes

Pension plan membership

Shares and savings programme

Qualifications

• Proven experience in managing relationships with vendors to ensure successful delivery of studies.
• Demonstrated in-depth knowledge of clinical development processes and regulatory guidelines.
• Ability to establish strong internal and external relationships.

Responsibilities

• Lead the design, execution, and reporting of studies in the NIS portfolio.
• Ensure compliance with regulatory guidelines and GSK SOPs.
• Accountable for the delivery of study protocols and robust study documents.

Skills

Clinical operations experience

Study management experience

Leadership in cross-functional teams

Ability to work independently

Building internal and external relationships

Education

Bachelor’s degree in life sciences or related discipline

Job description

We are looking for a Study Delivery Lead to join our team on a permanent basis.

This exciting role will allow you to lead the design, execution, and reporting of studies within the Non‑Interventional Study (NIS) portfolio, including primary data collection studies and site‑based studies delivered via Third‑Party suppliers. The NIS P&D SDL is accountable for the assessment, selection, engagement, and management of appropriate vendors and acts as the primary contact for vendors at study level.

We create a place where people can grow, be their best, be safe, and feel welcome, valued and included. We offer a competitive salary, an annual bonus based on company performance, healthcare and wellbeing programmes, pension plan membership, and shares and savings programme.

We embrace modern work practises; our Performance with Choice programme offers a hybrid working model, empowering you to find the optimal balance between remote and in‑office work.

Responsibilities

• Planning and leading the delivery of assigned studies to timelines, quality, budget, company standards and scientific requirements; from concept to final study report and archiving.
• Accountable for a study delivery strategy (e.g. country selection, diversity, patient identification and engagement strategy, recruitment plan, digital platforms/tools etc) which ensures consistency with asset plans.
• Accountable for the coordination and delivery of a fully feasible Study Protocol, Informed Consent Forms, operationally robust study documents and Clinical Study Reports.
• Taking ownership of operational problem‑solving and decision‑making. Making informed decisions that weigh risk verse benefit, with a clear understanding of the impact on the study and project. Proactively addresses risks and escalates issues to the NIS P&D TA Study Delivery Head when necessary.
• Building productive partnerships to support your studies and collaborating with therapy aligned staff in other functions. Interacting effectively across boundaries with other global functions using influencing and relationship‑building skills.
• Ensuring compliance with ICH/GCP & ENCePP guidelines and/or applicable guidelines for NIS such as Good Pharmacovigilance Practices (GVP), Good Epidemiological Practices (GEP) and CIOMS, all applicable laws and regulations, and GSK SOPs, for all products and services delivered on your designated studies.

Basic Qualifications & Skills

• Bachelor’s degree (or equivalent) in life sciences or related discipline.
• Proven experience in clinical operations or related research, specifically in study management.
• Knowledge and experience of Non‑Interventional Studies (NIS), Registry studies, Phase IV clinical trials or PASS/PAES.
• Ability to work independently and proactively and to take on leadership roles in cross‑functional teams.
• Demonstrated experience leading in a matrix environment to deliver studies, develop clinical plans, and manage change.
• Ability to establish and build internal and external relationships (e.g. Third‑Party suppliers) at all levels in a highly dynamic and matrixed environment.

Preferred Qualifications & Skills

• Advanced degree (e.g. MS, PhD, PharmD) or equivalent experience.
• Proven expertise in the proactive identification of issues which may impact clinical programmes coupled with the ability to contribute to solutions affecting cross‑functional matrix teams.
• Proven experience in managing relationships with vendors to ensure successful delivery of studies.
• Demonstrated in‑depth knowledge of study management, essential regulatory guidelines worldwide, and the clinical development process.
• Experience with budgeting and forecasting, commercial and financial acumen.

Closing Date for Applications – 2nd January 2026 EOD

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

If you require any adjustments to our process to assist you in demonstrating your strengths and capabilities, please contact us at [e-mail] where you can also request a call. If your enquiry does not relate to adjustments, we will not be able to support you through these channels. We have created a Recruitment FAQ guide. Click the link where you will find answers to multiple questions we receive.