Student Support Manager

Balfor Recruitment; Birmingham; On-site; GBP 80,000 - 100,000; Full time

Job summary

A prominent educational recruitment agency in Birmingham seeks a dedicated Student Support Manager to oversee the pastoral development and welfare of students. This role involves collaborating with staff to provide support and manage behaviour strategies, ensuring students' emotional and academic needs are met. The ideal candidate has experience in a related role and must understand safeguarding protocols. Competitive pay is offered, along with ongoing professional development opportunities.

Benefits

Competitive daily rates

Dedicated consultant support

Free CPD and safeguarding training

Long-term career opportunities

Qualifications

• Experience in a pastoral, behaviour, or student welfare role.
• Previous school-based experience or work with young people.
• Enhanced DBS on Update Service (or willingness to apply).
• Strong understanding of child protection and safeguarding protocols.

Responsibilities

• Lead on the pastoral development and welfare of students across KS3 and KS4.
• Collaborate with Heads of Year, SENCOs, and safeguarding leads.
• Manage behaviour strategies and support students’ emotional needs.
• Liaise with families and coordinate support plans.

Skills

Communication skills

Conflict resolution

Empathy

Understanding of safeguarding

Resilience

Job description

Overview

Student Support Manager
Location: Birmingham
Pay: £120–£150 per day (depending on experience)
Contract: Full-time, ongoing

Balfor Education is seeking a dedicated and experienced Student Support Manager to lead on the pastoral development and welfare of students across KS3 and KS4. You will work closely with Heads of Year, SENCOs, and safeguarding leads to provide early intervention, manage behaviour strategies, and support students’ emotional, social, and academic needs. Your role will also include liaising with families, coordinating support plans, and helping students overcome barriers to learning.

Responsibilities

• Lead on the pastoral development and welfare of students across KS3 and KS4.
• Collaborate with Heads of Year, SENCOs, and safeguarding leads to provide early intervention and support.
• Manage behaviour strategies and support students’ emotional, social, and academic needs.
• Liaise with families, coordinate support plans, and help students overcome barriers to learning.

What We’re Looking For

• Experience in a pastoral, behaviour, or student welfare role
• Strong communication and conflict resolution skills
• Ability to manage sensitive situations with empathy and professionalism
• Knowledge of safeguarding, behaviour policies, and support strategies
• A calm, approachable, and resilient attitude

Requirements

• Previous school-based experience or work with young people (essential)
• Enhanced DBS on Update Service (or willingness to apply)
• Valid photo ID and up-to-date references
• Strong understanding of child protection and safeguarding protocols
• Immediate or September availability

Why Join This School?

• Inclusive, student-centered ethos
• Collaborative and supportive staff team
• Ongoing CPD and professional development
• Opportunity to shape pastoral strategy and student wellbeing provision

About Balfor Education

Balfor Education, part of the award-winning Balfor Group, has over 20 years of experience placing exceptional staff in schools across the West Midlands. We take pride in connecting professionals with roles where they can make meaningful impact.

We Offer

• Competitive daily rates
• A dedicated consultant offering tailored support
• Free CPD and safeguarding training
• Long-term and career-progressive opportunities

Apply Now

Contact Haleemah at 0121 260 0000 or send your CV to [e-mail]. Early applications are strongly encouraged.

Safeguarding

All applicants must meet safeguarding requirements, including an enhanced DBS check and full vetting process.