Student Engagement & Marketing Manager

Chartwells; Canterbury; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading catering company in Canterbury is seeking a Student Engagement Manager to oversee marketing initiatives across on-campus food and beverage outlets. This role requires a background in marketing and catering, coupled with exceptional communication and organizational skills. Responsibilities include developing promotions, collaborating with student organizations, and enhancing student engagement. Join a company committed to rewarding and developing its employees, offering competitive pay and numerous benefits.

Benefits

Contributory pension scheme

Career development opportunities

Healthcare benefits

Travel discounts

Food shopping discounts

Cinema ticket discounts

Wellness and mindfulness classes

Qualifications

• Must have a marketing and catering background.
• Excellent communication skills are essential.
• Must be passionate about exceptional food and customer service.

Responsibilities

• Lead marketing initiatives across on-campus food outlets.
• Develop and update menus, promotions, and visual materials.
• Drive student engagement initiatives.

Skills

Marketing background

Catering background

Excellent communication skills

Organizational skills

Passion for customer service

Ambition to upskill

Job description

Benefits

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

• Contributory pension scheme
• Grow your career with our Career Pathways and MyLearning programmes
• Quick access for you and your immediate family to a Digital GP, and wider healthcare benefits
• Exclusive travel discounts with TUI, Expedia, Booking.com and many more
• Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
• Up to 44% off cinema tickets to enjoy your favourite blockbuster
• Receive cash rewards every time you spend and use them on a wide range of brands
• Un-wind with us with free wellness, mindfulness and exercise classes
• You can share all discounts and offers with your friends and families
• Working 5 out of 7 days

We\'re recruiting an experienced Student Engagement Manager who is passionate about exceptional food and world-class customer service, and who can confidently oversee all Compass Group UK&I catering and service marketing for Universities on a full time basis.

In return, you\'ll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.

Could you shine as Universities\'s next Student Engagement Manager? Here\'s what you need to know before applying:

Your key responsibilities

• Lead and manage marketing initiatives across 13 on-campus food and beverage outlets, ensuring alignment with Compass Group brand standards.
• Develop and update menus, promotions, and visual materials, maintaining consistency in look and feel.
• Regularly update websites, digital signage, and other communication channels to reflect current offerings and campaigns.
• Collaborate closely with student union representatives to incorporate student-led activities and events into outlet operations and marketing strategies.
• Drive student engagement by creating and supporting initiatives that resonate with the student body.
• Ensure all marketing materials are engaging, accurate, and compliant with both university and Compass Group guidelines.
• Work creatively and independently to plan, execute, and evaluate marketing campaigns.
• Monitor performance and success of marketing efforts, using insights to make data-driven improvements.
• Act as the key liaison between Compass, the University of Kent, and student organizations for all engagement and promotional activities.
• Stay up-to-date with student trends, preferences, and feedback to enhance service delivery and marketing impact.

Our ideal Student Engagement Manager will:

• Have a marketing background
• Have a catering background
• Be passionate about great-tasting food and exceptional customer service
• Have excellent communication and organisational skills
• Be an ambitious and motivated individual who is always looking to upskill

About Us

As part of Compass you\'ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK\'s biggest businesses.

Job Reference: com/0409/43156001/52760909/SU #Universities & Colleges

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!