Street Works Network Coordinator

Matchtech; Greater London; On-site; GBP 35,000 - 45,000; Full time

Job summary

A local council in North London is seeking a highly motivated Streetworks Coordination & Permitting Officer. This critical role involves managing permits, ensuring compliance with relevant legislation, and minimizing disruption on the public highway. Responsibilities include overseeing on-street works, liaising with statutory undertakers, and producing performance reports. Ideal candidates should possess strong knowledge of street works legislation, experience with permit management systems, and exceptional communication skills.

Qualifications

• Strong knowledge of New Roads and Street Works Act, Traffic Management Act, and related legislation.
• Experience using Symology or similar systems for permit management.
• Excellent communication and stakeholder management skills.

Responsibilities

• Review and coordinate all on-street works using the Street Works Management System.
• Monitor traffic management applications and liaise with works promoters.
• Ensure compliance with legal regulations and manage Section licenses.

Skills

Knowledge of NRSWA

Experience with Street Works Management systems

Excellent communication skills

Stakeholder management

Ability to work independently

Tools

Symology

Job description

Overview of the Role

We are seeking a highly motivated Streetworks Coordination & Permitting Officer to join the Highways and Streetworks team at a North London Council. This role is critical in ensuring the Council meets its statutory duties under the New Roads and Street Works Act 1991, Traffic Management Act 2004, and The London Permit Scheme, minimising disruption on the public highway and supporting the Council's network management obligations.

You will manage permits, monitor compliance, liaise with statutory undertakers, and enforce regulations to keep the Council's roads safe and efficient.

Key Responsibilities

• Review, assess, approve, and coordinate all on-street works using the Council's Street Works Management System (Symology).
• Monitor traffic management applications, attend planning meetings, and liaise with works promoters to minimise disruption.
• Process permits, Fixed Penalty Notices (FPNs), Section 74 charges, and ensure timely resolution of disputes.
• Maintain accurate records and produce KPI/TPI reports to monitor performance.
• Manage Section 50 licenses and Section 81 notices, ensuring compliance and timely repairs.
• Investigate complaints, insurance claims, and provide reports to management and stakeholders.
• Collate photographic evidence for enforcement and performance reviews.
• Attend internal/external meetings, workshops, and training sessions as required.
• Ensure compliance with all relevant legislation, including GDPR, Health & Safety, and Equal Opportunities policies.

What We're Looking For

• Strong knowledge of NRSWA, TMA, LoPS, and related legislation.
• Experience using Symology or similar Street Works Management systems.
• Excellent communication and stakeholder management skills.
• Ability to work independently, make decisions on enforcement, and manage financial processes.
• Commitment to continuous professional development and staying updated on industry regulations.