Store Team Leader — Lead & Coach with Flexible Hours

Co-op; Lanark; On-site; GBP 80,000 - 100,000; Part time

Job summary

A leading retail company in Scotland is seeking a Customer Team Leader to provide friendly service, lead a team, and ensure store safety. You will develop your team's skills through training and be involved in various HR processes. The ideal candidate should possess strong organizational skills, problem-solving abilities, and a commitment to customer care. The position offers flexible shifts, full training, and excellent benefits including holiday and discounts on products.

Benefits

36 days holiday

10% discount on products

Access to virtual healthcare services

Qualifications

• A genuine care for customer needs.
• Ability to lead and support the team.
• Great people skills for positive relationships.
• Confidence in working alone in a store.

Responsibilities

• Provide friendly and thoughtful service.
• Develop team's capabilities through coaching.
• Ensure store remains safe and operational.
• Lead when introducing new products.

Skills

Customer service

Team leadership

Organisational skills

Problem-solving skills

Flexibility

Job description

A leading retail company in Scotland is seeking a Customer Team Leader to provide friendly service, lead a team, and ensure store safety. You will develop your team's skills through training and be involved in various HR processes. The ideal candidate should possess strong organizational skills, problem-solving abilities, and a commitment to customer care. The position offers flexible shifts, full training, and excellent benefits including holiday and discounts on products.