Store Team Leader: Lead, Coach & Serve

Co-op Group; Dreghorn; On-site; GBP 80,000 - 100,000; Part time

Job summary

A retail organization in Dreghorn seeks a Customer Team Leader to provide excellent service and lead a team. The role requires flexible working hours, including early mornings and late evenings. Responsibilities include managing store operations, developing team capabilities, and ensuring a safe shopping environment. Benefits include full training, personal development support, and a 30% discount on products. This is a part-time, permanent position offering opportunities for growth and community engagement.

Benefits

30% discount on Co-op products

Paid training

Pension scheme with employer contributions

36 days of holiday

Virtual healthcare services

Employee assistance service

Cycle-to-work scheme

Qualifications

• Genuine care for customer needs.
• Strong people skills to build relationships.
• Flexibility to work various shifts.

Responsibilities

• Provide friendly, thoughtful service to customers.
• Develop team capabilities through coaching.
• Ensure store safety and legality.
• Manage stock accuracy and diligence checks.
• Deputize for store manager as needed.
• Implement new products and services.

Skills

Customer service skills

Leadership skills

Problem-solving skills

Organizational skills

Flexibility

Job description

A retail organization in Dreghorn seeks a Customer Team Leader to provide excellent service and lead a team. The role requires flexible working hours, including early mornings and late evenings. Responsibilities include managing store operations, developing team capabilities, and ensuring a safe shopping environment. Benefits include full training, personal development support, and a 30% discount on products. This is a part-time, permanent position offering opportunities for growth and community engagement.