Store Team Leader – Customer Service & Coaching

Career Choices Dewis Gyrfa Ltd; Walsall; On-site; GBP 60,000 - 80,000; Part time

Job summary

A leading retail company is seeking a Customer Team Leader in Walsall. The role offers varied shifts with pay at £13.99 per hour. Responsibilities include coaching team members, ensuring customer satisfaction, and managing store operations. You'll receive full training and numerous benefits, including a pension with up to 10% contributions and a 30% discount on all products. This position suits those with strong people skills and a desire for personal and professional growth.

Benefits

36 days holiday

Pension with 10% contribution

Virtual healthcare services

30% discount on Co-op products

Qualifications

• A genuine care for the needs of customers and members.
• The ability to balance leading and supporting your team.
• Strong organizational and problem-solving skills.

Responsibilities

• Provide friendly and helpful service to customers.
• Coach and supervise Customer Team Members.
• Ensure store safety and operational standards.

Skills

Customer service

Team leadership

Organizational skills

Problem-solving

Communication

Job description

A leading retail company is seeking a Customer Team Leader in Walsall. The role offers varied shifts with pay at £13.99 per hour. Responsibilities include coaching team members, ensuring customer satisfaction, and managing store operations. You'll receive full training and numerous benefits, including a pension with up to 10% contributions and a 30% discount on all products. This position suits those with strong people skills and a desire for personal and professional growth.