Store Team Lead — Fashion, Home & Beauty

Marks and Spencer; Scarborough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A well-known retail company in Scarborough is looking for a Team Manager in Fashion, Home & Beauty. The role involves leading a team on the shop floor to drive performance and deliver outstanding customer service. Candidates should possess strong leadership skills, commercial insight, and the ability to adapt in a fast-paced environment. This position offers a chance to influence team capability and customer experience, making it suitable for someone ready to embrace a transformative role.

Qualifications

• Ability to lead a team to deliver excellent customer service and KPIs across the store.
• Good level of digital capability and understanding of all systems.
• Ability to plan and review across the week and the month.

Responsibilities

• Drive profitability and sales through supporting the delivery of the Retail Plan.
• Recruit and develop great talent within the customer assistant team.
• Deliver operational excellence to maximise product availability.

Skills

Leadership

Customer service

Commercial insight

Data analysis

Communication

Job description

A well-known retail company in Scarborough is looking for a Team Manager in Fashion, Home & Beauty. The role involves leading a team on the shop floor to drive performance and deliver outstanding customer service. Candidates should possess strong leadership skills, commercial insight, and the ability to adapt in a fast-paced environment. This position offers a chance to influence team capability and customer experience, making it suitable for someone ready to embrace a transformative role.