Store Supervisor (12-month fixed-term contract)

Vans; Sheffield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading retail brand in Sheffield is looking for a Store Supervisor on a 12-month fixed-term contract. You will lead store operations, coach the team, and drive sales while ensuring an excellent customer experience. Ideal candidates will have retail experience, strong communication skills, and a passion for customer service. This role offers career development, tailored training, and a supportive culture.

Benefits

Career ownership

Feedback-based culture

Tailored training

Qualifications

• Retail background with fashion or lifestyle experience preferred.
• Experience in opening and closing a store.
• Excellent written and verbal communication in English.

Responsibilities

• Support management team to drive sales and profitability.
• Coach and motivate sales associates for high customer service.
• Maintain store appearance adhering to visual merchandising guidelines.

Skills

Customer service

Communication

Retail experience

Leadership

Tools

MS Office

POS systems

Job description

Overview

Store Supervisor (12-month fixed-term contract)

Are you looking for a chance to lead from the front and drive consumer experience in one of our stores?

We’re looking for a motivated, enthusiastic Store Supervisor to join our Vans team based at Meadowhall, Sheffield on a fixed-term contract to cover maternity leave.

As a supervisor in our store, you will act as the vital link between store management and the sales associates, driving service and sales.

Vans is part of the VF family. VF is a global apparel company connecting people to the lifestyles they cherish through our family of iconic brands. This is our purpose: to power movements of sustainable and active lifestyles for the betterment of people and our planet. We are a family that is authentic, inclusive, expressive, and connected to our consumers and to each other.

Let’s talk about the role!

We believe our supervisors have a great opportunity to develop their full potential with us and we are committed to preparing them for the next step up to store management. As one of our Store Supervisors, your blend of sales and communication skills will contribute to the success of the store.

Responsibilities

• Supporting the management team to drive sales and profitability
• Coaching and motivating the sales associates to deliver high levels of customer service, ensuring the store is always customer-ready
• Maintaining the store’s appearance and adhering to the brand’s visual merchandising guidelines
• Ensuring operational policies and procedures are respected
• Understanding your store’s KPIs and contributing to achieving them

What makes you the perfect Store Supervisor?

• You love interacting with people and set a great example for the team with a hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience
• You can talk to people and create a supportive (and fun) environment that helps deliver the best service possible
• You have experience in opening and closing a store, taking responsibility and being in charge when necessary
• You come from a retail background with some fashion or lifestyle experience (preferred)
• You have excellent written and verbal communication in English (another language is a plus but not necessary)
• You are proficient in the use of MS Office and different POS systems
• You are flexible when it comes to working weekends, evenings, and holidays as necessary

On top of this, we expect that you will live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

What’s in it for you?

We offer comprehensive benefits that encourage mental, physical, and financial well-being for all VF associates. When it comes to benefits, we’re the total package.

Most companies say they offer a competitive salary, a good bonus and pension scheme, and staff discounts; we offer similar benefits. In addition, you will have:

• Career ownership, enabling you to build your knowledge and experience across different brands
• A supportive, feedback-based culture where respect and integrity guide us in what we do
• Tailored training—from induction to ongoing online and face-to-face training sessions—to help you grow professionally and personally

Equal Opportunity

We strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, allowing them to bring their authentic selves to work every day. As an equal opportunity and affirmative action employer, VF is committed to supporting disadvantaged groups while providing equal opportunities for both VF associates and applicants alike.

If you liked what you have read and want to join our team, we would be keen to hear from you!

Due to the high volume of candidates we receive, we will only contact successful applicants for the interview stage.