Store Supervisor

FOOTASYLUM; Brierley Hill; On-site; GBP 60,000 - 80,000; Full time

Job summary

A dynamic retail company is seeking a Full-Time Store Supervisor to join their Merry Hill store. You will oversee staff, resolve issues, and ensure a positive shopping experience. Ideal candidates are passionate about fashion retail, have team management experience, and possess excellent communication skills. Join a growing company that prioritizes employee development and offers opportunities for progression.

Qualifications

• Must have previous experience in fashion retail.
• Experience in managing and motivating a team of sales assistants is ideal.
• Strong ability to work independently and as part of a team.

Responsibilities

• Oversee Retail staff's work in the Store environment.
• Monitor employee activity and resolve day-to-day issues.
• Support the Store Manager to maximize sales.

Skills

Passion for fashion retail

Team management

Strong verbal communication

Strong written communication

Customer-focused attitude

Organizational skills

Ability to work independently

Ability to work in a fast-paced environment

Job description

Description

We are hiring for a Full-Time Store Supervisor to join one of our exciting stores based in Merry Hill. There's an established team in place, and you will be working directly with them to help create the best customer shopping experience possible. Footasylum is a business that believes in our front-end retail staff.

The primary function of a Supervisor is to oversee Retail staff's work in the Store environment. You will be in charge of monitoring employee activity, solving problems at a day-to-day level, and assisting customers when needed.

You will be working in a thriving store, and your daily tasks will vary. Part of this will include supporting the Store Manager to ensure the team maximizes sales, maintains a service-first mentality, adheres to best practices as per company expectations, and overall ensures a positive shopping experience for our customers.

We invest in training and development, and this role will be no different. Our aim is to build an environment where our employees can achieve, develop, and progress. You will be supported in your journey, with regular 1-2-1s, training, and support. Most importantly, you will be given all the tools to help you thrive and feel empowered with us.

We have a track record of progression, support, and training. Many team members have progressed upwards or into new opportunities within the business. Ultimately, your development is paramount to us, and we want to support you in achieving your goals.

Why Footasylum?

We've been on a journey, growing significantly over the last few years. We are vibrant, engaged, and performing well. Innovation is key to our business, and we are continually working to deliver value across our retail estate.

We aim to create a place for colleagues to do their best work, with opportunities to influence decisions, help define retail standards, and contribute to a happy and healthy working environment.

About you:

• The successful candidate must have a passion for fashion retail and our company ethos.
• Ideally, you will have previous experience in fashion retail.
• Experience in managing and motivating a team of sales assistants.
• Ability to work independently and as part of a team.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment.
• Efficient, highly organized, with a customer-focused attitude.