Store Operations Lead: Team & Customer Experience

Marks & Spencer Plc; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail company is seeking a Team Support Manager in Belfast to oversee the fill operations and ensure a ready-to-trade salesfloor. The role requires strong leadership skills, effective communication, and the ability to motivate colleagues. You will be responsible for coordinating resources, maintaining high standards, and driving an exceptional customer experience. If you are passionate about retail and lead by example, this role offers great opportunities for personal development in a dynamic store environment.

Qualifications

• Must be 18 years or older.
• Good level of digital capability.
• Ability to interpret data relevant to the role.

Responsibilities

• Lead the fill operation, coaching colleagues.
• Allocate resources for efficient operations.
• Deliver operational excellence and maintain store standards.

Skills

Customer service

Team leadership

Effective communication

Coaching

Digital tools proficiency

Job description

A leading retail company is seeking a Team Support Manager in Belfast to oversee the fill operations and ensure a ready-to-trade salesfloor. The role requires strong leadership skills, effective communication, and the ability to motivate colleagues. You will be responsible for coordinating resources, maintaining high standards, and driving an exceptional customer experience. If you are passionate about retail and lead by example, this role offers great opportunities for personal development in a dynamic store environment.