Store Manager - Chester (40 hours)

Rituals; Chester; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading retail brand in Chester is seeking an experienced Store Manager to create an unforgettable customer experience and lead a motivated team. You will work closely with an Area Manager to implement business strategies and achieve performance targets. The ideal candidate will have prior Store Manager experience in retail or hospitality and strong people management skills, including motivation and coaching. This role offers the opportunity to drive KPIs and enhance employee wellbeing.

Qualifications

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• Ability to motivate team and reach goals in customer satisfaction and sales.
• Inspiring and performance orientated.

Responsibilities

• Create an unforgettable customer experience.
• Lead the team to reach performance targets.
• Define daily objectives and actions to drive KPIs.
• Manage inventory and day-to-day operations.
• Drive employee wellbeing and engagement.

Skills

People management skills

Decision making

Problem-solving

Motivation

Coaching

Job description

Overview

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!

You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership. You’ll lead by example and coach your team to deliver an excellent customer experience!

You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to motivate your team and reach your goals in terms of customer satisfaction and sales. In addition, as Store Manager you are inspiring, and performance orientated.

On top of that, you have:

• Prior relevant Store Manager experience or equivalent within retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
• Experience in sharing knowledge to drive behavioural change and develop others.
• Decision making and problem-solving skills.