Store Manager

H&M; Belfast; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading fashion retailer in Belfast is seeking a Store Manager to lead the team in achieving sales and profit goals. The successful candidate will manage store operations, promote a customer-first experience, and ensure compliance with health and safety standards. Ideal applicants should have retail leadership experience and a strong analytical mindset. Flexible availability is required for this permanent position, offering 39 hours per week.

Benefits

Staff discount

Incentive Program

Qualifications

• Experience in leading a team in a retail environment.
• Ability to analyze sales data and KPIs.
• Strong understanding of customer-first philosophy.

Responsibilities

• Lead the team to achieve sales and profit goals.
• Ensure best practices are followed in store operations.
• Recruit and train store staff to develop their careers.

Skills

Leadership

Sales analysis

Team development

Customer service

Health & safety compliance

Job description

Job Description

This is a permanent position offering 39 hours per week. The position is based in the H&M Castle Lane store in Belfast City Center.

Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.

Key Responsibilities

• You lead with a vision to secure the best experience for all our colleagues and customers
• You analyse and follow up your Store’s Sales & Profit KPIs and take actions to maximise results.
• You store operations and ensure best practices are followed in-store and in line with the Area vision.

People & Teams

• You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
• You recruit, train, develop, and manage succession for your Store.
• You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
• You ensure health & safety; legal and security issues are being handled in accordance with H&M standards and local legislation.

Additional Information

Availability 7 days fully flexible, weekends included. Unfortunately, this is not a position that we are able to offer sponsorship for under the skilled worker route.

Benefits

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card, usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, Afound. In addition to our staff discount, all our employees are included in our H&M Incentive Program – HIP.

Inclusion & Diversity

H&M is a part of H&M Group. At H&M Group, we’re determined to create and maintain inclusive, diverse and equitable workplaces throughout our organisation. Our teams should consist of a variety of people that share and combine their knowledge, experience and ideas. Having a diverse workforce leads to a positive impact on how we address challenges, on what we perceive possible and on how we choose to relate to our colleagues and customers all over the world. Hence all diversity dimensions are taken into consideration in our recruitment process.

We strive to have a fair and equal process and therefore kindly ask you not to attach a cover letter in your application as they often contain information that easily can trigger unintentional biases.

Company Description

H&M Group is a family of brands; H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET and Afound. At H&M Group, our people are the driving force behind our commitment to creating meaningful growth and more sustainable lifestyles. Help us re-imagine fashion and together we will re-shape our industry.

H&M is a fashion brand that offers the latest styles and inspiration, from fashion pieces and unique designer collaborations to affordable wardrobe essentials. Our business idea is fashion & quality at the best price in a sustainable way.