Sprinkler Service Manager

Robert Hurst Limited; High Wycombe; On-site; GBP 45,000 - 50,000; Full time

Job summary

A leading fire protection company in High Wycombe is seeking an experienced Sprinkler Service Manager to oversee service and maintenance operations. You will manage client relationships and lead teams to ensure compliance with industry standards. The ideal candidate has over 5 years of experience in the Sprinkler Fire Protection industry and strong technical problem-solving skills. This role offers a competitive salary, private healthcare, and various benefits.

Benefits

£45,000 - £50,000 per annum

Overtime pay

22 days holiday plus bank holidays

Private healthcare

Company van

Training

Company mobile phone

Qualifications

• At least 5 years' experience in the Sprinkler Fire Protection industry.
• Proven ability to manage a service engineer team.
• Knowledge of LPS1048 Standard/TB203 Rules is advantageous.

Responsibilities

• Manage client relationships and oversee service & maintenance operations.
• Ensure compliance with LPC rules and applicable standards.
• Lead teams and subcontractors to deliver high-quality service.

Skills

Technical problem-solving skills

Commercial awareness

Team leadership

Compliance knowledge (LPC rules)

Job description

Overview

We\'re seeking an experienced Sprinkler Service Manager to lead our client\'s service & maintenance division. You\'ll manage client relationships, oversee compliance with LPC rules (TB203 & GN12), schedule and support engineers, and drive new business opportunities. The role requires strong technical problem-solving skills, commercial awareness, and the ability to lead teams and subcontractors while ensuring health, safety, and quality standards are maintained.

Responsibilities

• Manage client relationships and oversee service & maintenance operations.
• Ensure compliance with LPC rules (TB203 & GN12) and applicable standards.
• Schedule and support engineers; monitor engineer skill sets and provide guidance and training where needed.
• Lead teams and subcontractors to deliver high-quality service while maintaining health, safety, and quality standards.
• Provide leadership and direction with the execution of tasks and business processes to the internal business support team.
• Ensure internal processes (quoting, verification of engineer report sheets) comply with standards and provide clients with required compliance information.
• External duties include ensuring maintenance works meet standard requirements and completing associated paperwork; participate in external audits with BRE.
• Knowledge or understanding of LPS1048 Standard/TB203 Rules is advantageous for daily operations.
• Electrical knowledge is a bonus.

Key Qualifications & Experience

• At least 5 years\' experience in the Sprinkler Fire Protection industry, supervising or managing Service & Maintenance works.
• Strong technical problem-solving skills with the ability to provide commercially cost-effective solutions.
• Proven ability to manage a service engineer team and identify training needs.
• Ability to lead and coordinate internal and external teams, with emphasis on safety and quality.

What they\'re offering

• £45,000 - £50,000 per annum (dependent on experience; includes potential for higher based on technical ability and demonstrated growth).
• Overtime: site overtime paid at time and a half.
• 22 days holiday, plus bank holidays.
• Private healthcare.
• Company van.
• Company credit card & fuel card.
• Work-related training.
• Company mobile phone.
• Government work-based Auto-Enrolment pension scheme.
• Performance bonus consideration after completion of probationary review.