Sprinkler Service Engineer

Johnson Controls; City of Edinburgh; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A global leader in safety solutions is seeking a Sprinkler Service Engineer in Edinburgh and Glasgow. This field-based role involves servicing fire suppression systems, ensuring safety compliance, and delivering exceptional customer service. Candidates should have proven experience in mechanical fire suppression, a strong team spirit, excellent communication skills, and a full UK driving licence. The position offers competitive salary, bonuses, and opportunities for career development.

Benefits

Competitive salary with overtime rates

Company van and fuel card

25 days paid holiday plus bank holidays

7% matched pension contributions

Discounts on high-street brands

Extensive training opportunities

Qualifications

• Proven experience servicing mechanical fire suppression systems.
• Reliable, trustworthy, and self-motivated.
• Full UK driving licence.

Responsibilities

• Service and maintain fire suppression systems for customers.
• Ensure safety and compliance according to standards.
• Deliver against performance KPIs and build client relationships.

Skills

Experience servicing mechanical fire suppression systems

Strong communication and relationship-building skills

Ability to work independently

Education

Full UK driving licence

Tools

Basic computer skills (Word, Excel, PDF)

Job description

Sprinkler Service Engineer

Location: Field-Based covering Scotland, primarily Edinburgh and Glasgow.

Why Join Us?

Are you an experienced Sprinkler Service Engineer looking for your next challenge? This is your chance to work with cutting-edge fire suppression systems, protect lives and property, and build a rewarding career with a global leader in safety solutions.

At Johnson Controls, we don’t just maintain systems—we create safer environments. Join our team and make a real difference every day.

What We Offer

We believe in rewarding your expertise and commitment:

• Competitive salary with overtime rates and door-to-door travel pay
• Call-out rota payments
• Company van, fuel card, full PPE & comprehensive tool kit (iPad/phone/uniform)
• 25 days paid holiday plus bank holidays
• 7% matched pension contributions, free life assurance, and employee assistance program
• Discounts on high-street brands and Johnson Controls security products
• Cycle-to-work scheme
• Extensive training and cross-skilling opportunities with world-class resources
• Supportive, collaborative team culture with access to business resource groups
• Long-term career development and progression opportunities

What You’ll Do

As a Field-Based Sprinkler Service Engineer, you’ll:

• Service and maintain industry-leading fire suppression systems for our valued customers.
• Ensure workplaces remain safe and compliant, supporting our Zero Harm culture.
• Deliver against performance KPIs, including deficiency resolution and revenue targets.
• Provide expert fault-finding, problem-solving, and customer support.
• Build strong client relationships and identify opportunities to add value.

How You’ll Do It

• Test and maintain sprinkler systems (wet, dry, alternate, pre-action, deluge, foam) plus hose reels, hydrants, and water supplies.
• Operate and flow-test diesel and electric pumps.
• Ensure compliance with LPC/FM standards through accurate electronic reporting.
• Deliver a first-class customer experience with professionalism and technical excellence.

What We’re Looking For

Essential:

• Proven experience servicing mechanical fire suppression systems
• Reliable, trustworthy, and self-motivated—able to work independently and in a team
• Strong communication and relationship-building skills
• Full UK driving licence

Preferred:

• Basic computer skills (Word, Excel, PDF) for reporting

Make an Impact

This is more than a job—it’s a chance to protect communities, grow your skills, and be part of a team that values safety, innovation, and your career development.

If you’re passionate about fire safety and delivering exceptional service, we’d love to hear from you. Apply today and take the next step in your career!